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For Companies At a Glance
- Tasks: Lead a vibrant team and deliver exceptional customer service in our Reading store.
- Company: Join Grape Tree, a growing retail brand with 190 stores across the UK.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic environment where your ideas can shine and make a difference.
- Qualifications: Experience in retail and a passion for customer service are essential.
- Other info: Ideal for those who thrive in fast-paced settings and love engaging with customers.
The predicted salary is between 30000 - 42000 £ per year.
Established in 2012, Grape Tree currently has 190 stores in the UK. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our READING store. You will be reporting to the Retail Operations Manager.
Role
You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
Responsibilities
- Strong understanding of stock control i.e. ordering goods, dealing with deliveries and banking monies.
- You must be a hands-on manager.
- Operate the till in accordance with the company instructions.
- Provide the highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the “use by” date and advise management of any “Best before” issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
Essential skills / experience
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills.
- Organised & practically minded, be able to roll your sleeves up and get stuck in.
- You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets.
If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
Retail Store Manager - READING in London employer: JG Foods t/a Grape Tree Limited
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - READING in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Grape Tree. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! As a Retail Store Manager, you'll need to demonstrate your ability to handle various customer situations. Think of examples from your past experience where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams in the past. Share specific examples of how you motivated staff, handled conflicts, or improved store performance. We want to see that you can lead by example!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Retail Store Manager - READING in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you went above and beyond to make a customer's day – we want to see that enthusiasm shine through!
Highlight Your Management Skills: As a Retail Store Manager, you'll be leading a team, so make sure to showcase your leadership skills in your application. Talk about your experience in supervising staff and how you've successfully managed a team in the past.
Be Organised and Detail-Oriented: We value organisation and attention to detail, especially when it comes to stock control and store cleanliness. In your application, mention any relevant experiences that demonstrate your ability to keep things running smoothly and efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Stuff
Before the interview, make sure you understand Grape Tree's values and what they stand for. Familiarise yourself with their product range and customer service approach. This will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in retail management, especially in food retail. Prepare specific examples of how you've handled stock control, customer service, and team management. This will show that you can hit the ground running.
✨Demonstrate Your Leadership Skills
As a Retail Store Manager, you'll need to lead a team effectively. Think of examples where you've motivated staff or resolved conflicts. Highlight your hands-on approach and how you ensure a smooth running of the store.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
