At a Glance
- Tasks: Lead and develop a passionate team to deliver amazing customer experiences.
- Company: Join Grape Tree, a rapidly growing retail brand with over 200 stores in the UK.
- Benefits: Enjoy a supportive work culture, career growth, and a fun team environment.
- Other info: Be part of a vibrant team that works hard and has fun together.
- Why this job: Make a real impact by shaping a positive team culture and driving success.
- Qualifications: Experience in people management, retail, and a passion for developing others.
The predicted salary is between 25000 - 30000 £ per year.
Grape Tree, established in 2012, now operates over 200 stores across the UK — and continues to grow every year. We are now looking for a passionate, driven and people‑focused Retail Store Manager for our new store within our expanding portfolio in HARROW. If you love leading people, developing talent and creating a positive team culture, this is the role for you.
THE ROLE
As a Store Manager at Grape Tree, your primary focus is leading, supporting and developing a small team to deliver brilliant results. You will set the tone, guide the store’s culture and ensure your team members feel confident, motivated and valued. This is a hands‑on leadership role where you’re not just managing a shop — you’re building a successful team, shaping behaviours, and inspiring high performance every day.
PEOPLE & TEAM LEADERSHIP
- Lead, motivate and develop a small team, creating an environment where everyone feels supported and able to grow
- Coach staff in customer service, selling skills, product knowledge and daily operations
- Build a strong team culture where expectations are clear and teamwork is central to success
- Support team members’ progression through structured on‑the‑job development
- Communicate openly, fairly and confidently — leading by example at all times
- Promote a positive working atmosphere where staff feel valued, trusted and included
KEY STORE MANAGEMENT RESPONSIBILITIES
- Ensure the store is well‑presented, fully stocked and delivers a fantastic customer experience
- Oversee stock control, deliveries and basic back‑of‑house organisation
- Maintain accurate cash handling and safe procedures
- Drive daily performance through clear direction, structure and teamwork
- Keep store standards high, ensuring the team delivers consistency every day
WHAT WE’RE LOOKING FOR
- Proven people management or supervisory experience — ideally in retail or a fast‑paced environment
- A confident leader who enjoys developing others and bringing the best out of a small team
- Someone who thrives on responsibility, stays calm under pressure and leads with positivity
- A practical, hands‑on approach — you’re involved, visible, and ready to support your team on the shop floor
- Strong organisational and communication skills
- Ambitious, energetic and driven to achieve results through your team
- Experience in retail, convenience, food retail or customer‑facing leadership roles is desirable
OUR CULTURE
We work hard, support each other, and have fun doing it. We’re looking for someone who fits into our culture — positive, proud, people‑focused and ready to grow with us. If you think you’re the ideal candidate and want to be part of our expanding Grape Tree family, we would love to hear from you.
Retail Store Manager - HARROW in London employer: JG Foods t/a Grape Tree Limited
Grape Tree is an exceptional employer that prioritises the growth and development of its team members in a vibrant and supportive environment. As a Retail Store Manager in Harrow, you will not only lead a passionate team but also enjoy a culture that values positivity, collaboration, and personal development, ensuring that every employee feels valued and empowered to achieve their best. With opportunities for structured on-the-job training and a commitment to maintaining high store standards, Grape Tree offers a rewarding career path for those looking to make a meaningful impact in retail.
Contact Details:
JG Foods t/a Grape Tree Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager - HARROW in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Grape Tree's social media and website to see how they engage with their team and customers. This will help you tailor your answers and show that you're a great fit for their positive, people-focused environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear about your hands-on approach and how you’ve developed others in previous roles. This will really showcase your experience and passion for leading a team.
✨Tip Number 3
Be ready to discuss how you maintain high store standards. Prepare to share your strategies for stock control and creating a fantastic customer experience. This shows you understand the key responsibilities of a Retail Store Manager and are ready to hit the ground running.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about team development opportunities and how Grape Tree supports its staff. This not only shows your interest but also helps you gauge if the company aligns with your career goals. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Store Manager - HARROW in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and team leadership shine through. We want to see how much you love developing talent and creating a positive culture!
Tailor Your CV:Make sure your CV highlights your relevant experience in people management and retail. Use specific examples that demonstrate your ability to lead and motivate a team, as this is key for us.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who fits our culture, so let us know what makes you unique and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with Grape Tree’s values and what they stand for. Research their products and understand their customer base. This will show that you’re genuinely interested in the role and can align with their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you’ve successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This is your chance to demonstrate your people management experience and how you can create a positive team culture.
✨Be Ready to Discuss Customer Service
Since the role involves coaching staff in customer service, be prepared to talk about your approach to delivering excellent customer experiences. Share any relevant experiences where you’ve improved service standards or handled difficult customer interactions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the store. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
