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- Tasks: Lead a vibrant team and deliver exceptional customer service in our Southampton store.
- Company: Join Grape Tree, a growing retail brand with 185 stores across the UK.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic environment where your ideas can shine and make a difference.
- Qualifications: Experience in retail and a passion for customer service are essential.
- Other info: Embrace a hands-on role with plenty of opportunities to develop your skills.
The predicted salary is between 24000 - 36000 £ per year.
Established in 2012, Grape Tree currently has 185 stores in the UK. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our Southampton store. You will be reporting to the Retail Operations Manager and typically your duties will include:
ROLE
- You will provide fast, efficient, pleasant and unrivalled customer service.
- As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
RESPONSIBILITIES
- Strong understanding of stock control i.e. ordering goods, dealing with deliveries and banking monies.
- You must be a hands-on manager.
- Operate the till in accordance with the company instructions.
- Provide the highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the 'use by' date and advise management of any 'Best before' issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
ESSENTIAL SKILLS / EXPERIENCE
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills.
- Organised & practically minded, be able to roll your sleeves up and get stuck in.
- You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets. If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
Retail Store Manager - SOUTHAMPTON in Eastleigh employer: JG Foods t/a Grape Tree Limited
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - SOUTHAMPTON in Eastleigh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Grape Tree. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your organisational skills! As a Retail Store Manager, you'll need to juggle stock control and staff management. Bring up specific instances where you've successfully managed a team or handled stock efficiently. This will demonstrate your hands-on approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Store Manager - SOUTHAMPTON in Eastleigh
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you went above and beyond to make a customer's day better. This will show us that you're the right fit for our team!
Highlight Your Organisational Skills: As a Retail Store Manager, being organised is key! Make sure to mention any relevant experience you have with stock control, managing deliveries, or keeping a tidy store. We want to see how you can keep everything running smoothly!
Be Hands-On in Your Approach: We’re looking for someone who isn’t afraid to roll their sleeves up and get stuck in. In your application, share examples of when you've taken a hands-on approach in previous roles. This will help us understand your work ethic and leadership style.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining the Grape Tree family!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Customer Service Skills
Make sure you can talk confidently about your experience in providing excellent customer service. Think of specific examples where you've gone above and beyond for customers, especially in a retail setting. This will show that you understand the importance of customer satisfaction in the role.
✨Demonstrate Your Stock Control Knowledge
Brush up on stock control processes before the interview. Be ready to discuss how you've managed stock in previous roles, including ordering, deliveries, and ensuring products are within their 'use by' dates. This shows you’re not just hands-on but also knowledgeable about the operational side of retail.
✨Show Your Leadership Flair
As a Retail Store Manager, you'll need to lead a team. Prepare to share examples of how you've successfully supervised staff in the past. Highlight any challenges you faced and how you motivated your team to achieve targets. This will demonstrate your organisational skills and ability to manage people effectively.
✨Be Ready for Flexibility Questions
Since the store operates seven days a week, be prepared to discuss your availability and flexibility. Show that you're willing to work varied hours and can adapt to the needs of the business. This will reassure them that you're committed to the role and the company’s success.