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- Tasks: Lead a vibrant team and deliver exceptional customer service in our Crawley store.
- Company: Join Grape Tree, a growing retail brand with 195 stores across the UK.
- Benefits: Enjoy a competitive salary and the chance to develop your leadership skills.
- Other info: Flexible working hours and opportunities for career growth await you!
- Why this job: Be part of a dynamic environment where your ideas can shine and make a difference.
- Qualifications: Experience in retail management and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Established in 2012, Grape Tree currently has 195 stores in the UK. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our Crawley store. You will be reporting to the Retail Operations Manager and typically your duties will include:
ROLE: You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
RESPONSIBILITIES:
- Strong understanding of stock control, i.e., ordering goods, dealing with deliveries and banking monies.
- You must be a hands-on manager.
- Operate the till in accordance with the company instructions.
- Provide the highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the 'use by' date and advise management of any 'Best before' issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
ESSENTIAL SKILLS / EXPERIENCE:
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills.
- Organised & practically minded, be able to roll your sleeves up and get stuck in.
- You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets. If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
Retail Store Manager - CRAWLEY employer: JG Foods t/a Grape Tree Limited
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - CRAWLEY
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Grape Tree. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios. As a Retail Store Manager, you'll need to demonstrate your ability to handle various customer situations. Think of examples from your past experience where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams in the past. Share specific examples of how you motivated staff, handled conflicts, or improved store performance. We want to see that you can lead by example!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Store Manager - CRAWLEY
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share specific examples of how you've gone above and beyond to make customers happy in your previous roles.
Highlight Your Management Skills: As a Retail Store Manager, you'll be leading a team. Make sure to showcase your experience in staff supervision and how you've successfully managed a team in the past. We want to see your leadership flair!
Be Organised and Practical: We’re looking for someone who can roll their sleeves up and get stuck in. In your application, mention any experiences that demonstrate your organisational skills and practical approach to managing stock and store operations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Stuff
Before the interview, make sure you understand Grape Tree's values and what they stand for. Familiarise yourself with their products and services, especially in food retail. This will help you demonstrate your passion for the brand and show that you're the right fit for the Retail Store Manager role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to ensure customer satisfaction. This is crucial for a Retail Store Manager, so be ready to share these stories during your interview.
✨Demonstrate Leadership Qualities
As a hands-on manager, you'll need to show that you can lead a team effectively. Be prepared to discuss your experience in staff supervision and how you've motivated your team in the past. Highlight any successful initiatives you've implemented that improved store performance or team morale.
✨Be Ready for Practical Scenarios
Expect some situational questions that test your problem-solving skills, especially around stock control and cash handling. Think through how you would handle common challenges in a retail environment, such as dealing with deliveries or ensuring hygiene standards are met. This will show that you're practically minded and ready to roll up your sleeves.