JG CUSTOMER SERVICES LIMITED in the United Kingdom is seeking a Training and Quality Manager to drive the design and delivery of training programs and quality initiatives within its call centre operations.
You will analyse performance data, develop improvements, lead a small team, and ensure compliance with policies and industry standards while partnering with operations to maximise efficiency and customer satisfaction.
#J-18808-LjbffrCall Center Training & Quality Lead in Nuneaton employer: JG CUSTOMER SERVICES LIMITED
Join our vibrant team as a Training and Quality Manager in a supportive call centre environment where your contributions directly impact operational excellence and customer satisfaction. We pride ourselves on fostering a culture of continuous improvement, offering robust training programmes and career development opportunities that empower our employees to thrive. Located in a dynamic area, we provide a collaborative atmosphere that values innovation and teamwork, making us an exceptional employer for those seeking meaningful and rewarding work.
Contact Details:
JG CUSTOMER SERVICES LIMITED Recruitment Team
