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- Tasks: Serve customers, process orders, and manage stock in a fast-paced environment.
- Company: Jewson is a leading building materials distributor in Northern Europe, known for exceptional service.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 34 days holiday.
- Why this job: Join a friendly team, develop customer relationships, and grow your career in a supportive environment.
- Qualifications: Strong customer service skills; industry experience is a plus but not essential.
- Other info: Flexible hours available; training provided for forklift operation.
The predicted salary is between 24000 - 36000 £ per year.
Are you based in the North Shields area? Do you have strong customer service experience? Do you have a passion for working with people and enjoy a fast paced and varied role? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Trade Counter Sales Assistant to join the team in our North Shields branch who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7.30am–5pm Monday to Friday and every other Saturday morning 8-12
Location: Jewson, Tyne Tunnel Trading Estate, Narvik Way, North Shields NE29 7XJ
Key Responsibilities:
- Welcome customers to the branch and take an active interest in their projects
- Get to know our product lines and services in order to make the most of all customer interactions
- Develop great relationships with new and existing customers, both face to face and over the phone
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Dealing with lapsed accounts and generating sales with new and existing customers
- Keep the branch looking clean and tidy, launch new promotions and maintain stock levels, carrying out regular stock counts
- Potential to assist in the yard/warehouse when needed - forklift training will be provided
- Work with colleagues to suggest opportunities for improvement
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
What’s in it for you?
- Competitive salary and discretionary bonus
- Continuous training and development
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Required Skills and Experience:
- Industry experience would be beneficial, but not essential
- Strong organisational skills, with the ability to prioritise work accordingly
- Experience in a busy customer facing role with strong communication skills
- IT literate
- A positive and flexible attitude to work
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s next: If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Trade Counter Sales Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Assistant
✨Tip Number 1
Familiarise yourself with Jewson's product lines and services. Understanding the materials and tools they offer will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to build relationships and provide excellent service.
✨Tip Number 3
Research the local market and competitors in North Shields. Being knowledgeable about the industry landscape can give you an edge in discussions and show your commitment to the role.
✨Tip Number 4
Be ready to discuss your organisational skills and how you prioritise tasks in a busy environment. This is crucial for a Trade Counter Sales Assistant, so think of specific instances where you've excelled in this area.
We think you need these skills to ace Trade Counter Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any skills that align with the responsibilities of a Trade Counter Sales Assistant. Use specific examples to demonstrate your ability to manage stock, process orders, and engage with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work at Jewson specifically and how your background makes you a great fit for their team.
Highlight Relevant Skills: In your application, emphasise your strong organisational skills, communication abilities, and IT literacy. These are key attributes for the Trade Counter Sales Assistant position, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Jewson
✨Know the Company
Before your interview, take some time to research Jewson and its values. Understanding their commitment to customer service and quality products will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a Trade Counter Sales Assistant, strong customer service experience is crucial. Prepare examples from your past roles where you successfully handled customer queries or resolved issues to demonstrate your skills.
✨Familiarise Yourself with Products
Get to know the types of building materials Jewson offers. Being able to discuss their product lines during the interview will show your enthusiasm for the role and your willingness to learn.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you determine if the company culture aligns with your values.
