Trade Counter Assistant
Trade Counter Assistant

Trade Counter Assistant

Woking Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with their needs and provide exceptional service daily.
  • Company: Jewson, part of Stark UK, values community, decency, and passion in the workplace.
  • Benefits: Enjoy competitive salary, bonuses, flexible hours, and professional development opportunities.
  • Why this job: Join a supportive culture that celebrates your ideas and fosters growth.
  • Qualifications: High customer service skills, enthusiasm, integrity, teamwork, and pride in your work.
  • Other info: Flexible working model available to help you balance work and life.

The predicted salary is between 24000 - 36000 £ per year.

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

What You’ll Be Doing

  • Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
  • Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
  • Provide advice on products and solutions with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire.
  • Maintain excellent standards across the counter, shop floor and yard.
  • Understand our approach to pricing and seek out ways to maximise margin in a credible way.
  • Support business initiatives to increase sales, margin & service as required.

What We’re Looking For

  • Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
  • Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
  • Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
  • Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
  • Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

  • Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
  • Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
  • Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
  • Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
  • Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What’s Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!

Trade Counter Assistant employer: Jewson

At Jewson, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. With a strong focus on professional development, competitive benefits, and a supportive work culture, we empower our employees to reach their full potential while enjoying a healthy work-life balance. Join us in a dynamic environment where your contributions are celebrated and your career can flourish.
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Contact Detail:

Jewson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Counter Assistant

✨Tip Number 1

Familiarise yourself with Jewson's product range and services, especially those related to Build Aviator and Tool Hire. This knowledge will help you engage customers effectively and demonstrate your expertise during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully built relationships with clients in the past. Highlighting your ability to understand and meet customer needs will resonate well with the hiring team.

✨Tip Number 3

Emphasise your enthusiasm for the merchant world and your commitment to teamwork. Be ready to discuss how you can contribute to a positive work environment and support your colleagues in achieving shared goals.

✨Tip Number 4

Research Jewson's company culture and values, particularly their focus on decency and integrity. Prepare to articulate how your personal values align with theirs, as this will demonstrate your fit within their vibrant community.

We think you need these skills to ace Trade Counter Assistant

Customer Service Skills
Communication Skills
Relationship Building
Product Knowledge
Cross-Selling Techniques
Attention to Detail
Teamwork
Problem-Solving Skills
Sales Skills
Time Management
Adaptability
Positive Attitude
Integrity and Honesty
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Jewson is looking for in a Trade Counter Assistant. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Customise your CV to reflect your customer service experience and any relevant skills. Use specific examples that demonstrate your enthusiasm, teamwork, and pride in your work.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the merchant world and your commitment to customer satisfaction. Mention how you can contribute to Jewson's goals and values.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Jewson

✨Showcase Your Customer Service Skills

As a Trade Counter Assistant, customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to understand customer needs and provide tailored solutions.

✨Demonstrate Enthusiasm for the Role

Radiate positivity during your interview! Show your passion for the merchant world and express why you want to work at Jewson specifically. This enthusiasm can set you apart from other candidates.

✨Emphasise Team Spirit

Jewson values collaboration, so be ready to discuss your experiences working in teams. Share examples of how you've contributed to team success and how you believe teamwork can lead to achieving greatness.

✨Prepare Questions About the Company

Engage with your interviewers by asking insightful questions about Jewson's culture, values, and future initiatives. This shows that you're genuinely interested in the company and eager to contribute to its success.

Trade Counter Assistant
Jewson
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