Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Totnes branch, who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours: 7:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm
Location: Jewson, Babbage Rd, Totnes, TQ9 5JA.
What You’ll Be Doing
- Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
- Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.
- Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
- Support branch colleagues in building knowledge and competence in tool hire product.
- Ensure tool hire standards are always maintained.
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
What We’re Looking For
- Knowledge : Experience in tool hire is preferred.
- Supervision - Effective supervision of the branch tool hire team in support of Branch Manager.
- Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Competitive salary and discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
What's Next?
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Tool Hire Manager in Totnes employer: Jewson
Jewson, part of the STARK Group, is an excellent employer that prioritises employee development and well-being. With a strong focus on work-life balance, competitive benefits including fully funded training, generous holiday allowances, and a supportive team culture, we empower our drivers to thrive in their roles while enjoying meaningful career progression opportunities. Join us in Dumbarton for a rewarding experience where every day brings new challenges and satisfaction.