At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support the Branch Manager.
- Company: Jewson, a top building materials distributor in Northern Europe.
- Benefits: Competitive salary, bonuses, generous leave, and health benefits.
- Other info: Great career growth opportunities and employee discounts on various retailers.
- Why this job: Join a passionate team and make a real difference in customer experiences.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Do you have a passion for working with people? Are you based in the Totnes area? Jewson is a leading building materials distributor in Northern Europe, and we are looking for an Assistant Branch Manager who is as passionate about great service as we are.
Hours: 7:00 am – 4:30 pm or 7:30 am – 5:00 pm Monday to Friday and every other Saturday morning 8 am – 12 pm.
Location: Jewson, Babbage Rd, Totnes, TQ9 5JA
Key Responsibilities:
- Act as first‑line support to the Branch Manager and lead the team to deliver success.
- Develop a strong knowledge of product lines and services to maximise customer interactions.
- Build and maintain relationships with new and existing customers, both face‑to‑face and over the phone, to provide proactive advice and solutions.
- Understand the local market and support sales‑growth plans.
- Use in‑house systems to process orders, organise delivery times, and keep customers updated throughout their journey.
- Maintain stock levels and perform regular stock counts.
- Prioritise Health & Safety and demonstrate how to keep yourself and others safe at work.
Required Skills and Experience:
- Proven background in sales with a strong track record of exceeding targets.
- Excellent communication skills and a passion for customer service.
- Adept at building, developing, and maintaining relationships.
- Industry experience or knowledge of building materials is advantageous.
Benefits:
- Competitive salary and a discretionary bonus.
- Life assurance and a generically generous retirement savings plan.
- Enhanced maternity/paternity/adoption leave for those expecting or adopting a child.
- Discrete voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wide range of health and wellbeing services, including online GP appointments and mental health support.
- Generous employee discounts and access to discounts with hundreds of high‑street and online retailers.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Branch Manager in Totnes employer: Jewson
Jewson is an exceptional employer located in the heart of Totnes, offering a vibrant work culture that prioritises teamwork and customer service excellence. With competitive salaries, generous benefits including life assurance and enhanced family leave, and a strong commitment to employee wellbeing, we provide ample opportunities for personal and professional growth. Join us to be part of a supportive environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Totnes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and its values. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've excelled in customer service or teamwork. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at StudySmarter. By applying directly, you’ll ensure your application gets the attention it deserves and you can showcase your enthusiasm for the position.
We think you need these skills to ace Assistant Branch Manager in Totnes
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for working with people right from the start! In your application, share specific examples of how you've delivered great service in the past. This will help us understand why you're a perfect fit for our team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your sales achievements and any experience you have in the building materials industry. We want to see how your skills align with what we're looking for!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to outline your key skills and experiences without rambling. This will help us get to know you better!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson's product lines and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your People Skills
As an Assistant Branch Manager, you'll be working closely with customers and your team. Prepare examples of how you've successfully built relationships in previous roles. Think about specific situations where your communication skills made a difference.
✨Understand the Local Market
Research the Totnes area and its market trends related to building materials. Being able to discuss local customer needs and how you can support sales growth will impress the interviewers and demonstrate your proactive approach.
✨Prioritise Health & Safety
Health and safety is crucial in this role. Be ready to discuss how you've prioritised safety in past positions. Share any relevant experiences that highlight your commitment to keeping yourself and others safe at work.
