At a Glance
- Tasks: Supervise tool hire operations and ensure excellent customer service.
- Company: Join Jewson, a vibrant community focused on people and growth.
- Benefits: Enjoy flexible hours, competitive salary, bonuses, and professional development opportunities.
- Why this job: Be part of a supportive culture that values your ideas and career progression.
- Qualifications: Looking for enthusiastic individuals with strong teamwork and customer service skills.
- Other info: Opportunity for apprenticeships and mentoring to boost your career.
The predicted salary is between 28800 - 43200 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
- Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
- Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.
- Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
- Support branch colleagues in building knowledge and competence in tool hire product.
- Ensure tool hire standards are always maintained.
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
What We’re Looking For
- Supervision - Effective supervision of the branch tool hire team in support of Branch Manager.
- Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
- Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Tools Hire Supervisor employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tools Hire Supervisor
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the hire industry. Understanding the products will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to lead by example will resonate well with the hiring team.
✨Tip Number 3
Research Jewson's values and culture, particularly their emphasis on decency, teamwork, and pride. Be ready to discuss how your personal values align with theirs, as cultural fit is crucial for them.
✨Tip Number 4
Prepare to discuss your experience with customer service and sales techniques, especially in cross-selling and upselling. Providing specific examples of how you've successfully engaged customers can set you apart from other candidates.
We think you need these skills to ace Tools Hire Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Tools Hire Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervision, sales, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and grow a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed teams, contributed to sales growth, and maintained high standards in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Jewson
✨Show Your Leadership Skills
As a Tools Hire Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to give constructive feedback and support team development.
✨Demonstrate Customer Focus
Jewson values strong customer relationships. Be ready to share experiences where you went above and beyond for customers, especially in tool hire scenarios. Discuss how you can contribute to cross-selling and upselling to enhance customer satisfaction.
✨Emphasise Team Spirit
Collaboration is key in this role. Talk about your experiences working in teams and how you foster a positive environment. Mention any specific instances where teamwork led to achieving goals or overcoming challenges.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios related to tool hire operations. Brush up on safety procedures, inventory management, and customer order processes. Being knowledgeable about these areas will show your readiness for the role.