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- Tasks: Supervise tool hire activities and ensure efficient operations while leading a supportive team.
- Company: Join Jewson, part of Stark UK, where our people are our greatest asset in a vibrant community.
- Benefits: Enjoy flexible working hours, competitive salary, bonuses, and professional development opportunities.
- Why this job: Be part of a culture that celebrates your ideas and prioritises your growth and well-being.
- Qualifications: Looking for enthusiastic individuals with strong supervision skills and a passion for customer service.
- Other info: We provide reasonable adjustments throughout the application process to support your success.
The predicted salary is between 28800 - 43200 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations
Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience
Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
Support branch colleagues in building knowledge and competence in tool hire product
Ensure tool hire standards are always maintained
Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
What We’re Looking For
Supervision – Effective supervision of the branch tool hire team in support of Branch Manager
Sales – Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers
Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics
Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
Pride – You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What\’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Tool Hire Supervisor employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Supervisor
✨Tip Number 1
Familiarise yourself with the tool hire industry and the specific products offered by Jewson. Understanding the tools and equipment will not only help you in conversations with customers but also demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supervised a team in the past. Highlight instances where you provided constructive feedback or supported team members in their development, as this aligns with the role's requirements.
✨Tip Number 3
Prepare to discuss your sales experience, particularly in cross-selling and upselling. Think of specific situations where you contributed to growth and profitability, as this will resonate well with the expectations for the Tool Hire Supervisor position.
✨Tip Number 4
Emphasise your commitment to a positive workplace culture. Be ready to share how you embody decency, teamwork, and pride in your work, as these values are central to Jewson's ethos and will help you stand out as a candidate.
We think you need these skills to ace Tool Hire Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tool hire or supervisory roles. Emphasise your ability to lead a team, manage customer interactions, and contribute to sales growth.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated decency, team spirit, and pride in your previous positions.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully interacted with customers and contributed to a positive customer experience. Highlight any cross-selling or upselling achievements.
Research Jewson: Familiarise yourself with Jewson's values and culture. Understanding their commitment to quality and professional development will help you align your application with what they are looking for.
How to prepare for a job interview at Jewson
✨Show Your Enthusiasm
Make sure to express your passion for the tool hire industry during the interview. Share specific examples of what excites you about the role and how you can contribute positively to the team at Jewson.
✨Demonstrate Team Spirit
Highlight your experience working in collaborative environments. Discuss how you've successfully led teams or supported colleagues in the past, showcasing your ability to foster a positive team atmosphere.
✨Prepare for Customer Interaction Scenarios
Since the role involves regular customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples where you provided excellent service or resolved issues effectively.
✨Understand the Importance of Safety and Standards
Familiarise yourself with safety protocols and standards in tool hire operations. Be prepared to discuss how you would ensure compliance and maintain high-quality service, as this is crucial for the role.
