Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tool hire operations, assist customers, and ensure equipment maintenance.
- Company: Jewson is part of STARK Building Materials UK, known for quality products and exceptional service.
- Benefits: Enjoy competitive pay, bonuses, discounts, health services, and flexible working options.
- Why this job: Join a friendly team, develop customer relationships, and thrive in a dynamic environment.
- Qualifications: Must have a UK driving licence and experience in customer service; tool hire experience is a plus.
- Other info: We support diverse applicants and provide reasonable adjustments for interviews.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Jewson Darlington, England, United Kingdom
Tool Hire Manager to the Tool Hire Department in our Darlington branch. Based in the Darlington area with a focus on delivering great service in a fast paced environment.
Hours and Location
Hours: 7 30am 5pm Monday to Friday and every 2nd Saturday 8am 12pm
Location: Jewson Valley Street North Darlington DL1 1LF
Key Responsibilities
- Delivery and collection of hire tools and equipment using a 3 5t vehicle (often with trailer attachment), guiding customers on how to operate them on site
- Carry out basic maintenance and cleaning of tool hire equipment in the branch workshop
- Develop relationships with new and existing customers, understand their needs and provide advice and solutions to deliver the best experience
- Use in house systems to process customer hires at the hire desk, organise delivery and collection of equipment, and keep customers updated throughout their journey
- Work according to Health and Safety compliance
What’s in it for you
- Competitive salary and discretionary bonus
- Wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more
- Access to health and wellbeing services including online GP appointments and mental health support
- Generous employee discounts
- Discounts with hundreds of high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity paternity and adoption leave for those expecting or adopting a child
Required Skills and Experience
- UK manual driving licence held for 1 year minimum, no more than 6 points
- Previous industry experience could be beneficial, particularly tool or plant hire
- Comfortable in a role involving multi drop deliveries
- Experience in a customer facing role with a positive and flexible attitude
Why Jewson and STARK Building Materials UK
Jewson is part of STARK Building Materials UK and is dedicated to providing top quality products and exceptional service. We are a friendly and collaborative team committed to doing it well.
What’s next
If your application is successful, our in house recruitment team will contact you to arrange an interview and answer any questions. We are happy to provide reasonable adjustments to help you be at your best. STARK Building Materials UK is a Ban the Box employer and will consider applicants with criminal convictions on a case by case basis.
#J-18808-Ljbffr
Tool Hire Manager employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly hired in the industry. Understanding their operation and maintenance will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the tool hire sector. Attend local trade shows or industry events to meet people who can provide insights or even refer you to job openings at Jewson.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer interactions in previous roles. This will show that you can develop relationships and provide excellent service.
✨Tip Number 4
Research Jewson's values and mission. Tailoring your conversations and demonstrating alignment with their commitment to quality service will make you a more appealing candidate.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tool or plant hire, customer service, and any driving roles. Use specific examples to demonstrate your skills and achievements that align with the responsibilities of a Tool Hire Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the importance of customer relationships and how you can contribute to delivering great service in a fast-paced environment.
Highlight Relevant Skills: Emphasise your UK manual driving licence and any previous experience with multi-drop deliveries. Also, mention your ability to maintain equipment and your commitment to health and safety compliance.
Show Enthusiasm for the Company: Research Jewson and STARK Building Materials UK to understand their values and culture. Express your enthusiasm for being part of a friendly and collaborative team dedicated to providing top-quality products and exceptional service.
How to prepare for a job interview at Jewson
✨Know Your Tools
Familiarise yourself with the tools and equipment that Jewson hires out. Be prepared to discuss their features, maintenance needs, and how to operate them safely. This shows your enthusiasm and expertise in the field.
✨Customer Service Focus
Highlight your experience in customer-facing roles. Be ready to share examples of how you've built relationships with customers and provided solutions to meet their needs. This is crucial for a role that revolves around delivering great service.
✨Health and Safety Awareness
Understand the importance of health and safety compliance in tool hire. Be prepared to discuss how you would ensure safety when delivering and collecting equipment, as well as during customer interactions.
✨Demonstrate Flexibility
Show that you're adaptable and can handle the fast-paced environment of the job. Discuss any previous experiences where you successfully managed multiple tasks or deliveries, showcasing your ability to thrive under pressure.