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- Tasks: Lead and develop the Tool Hire Department while managing a team and building customer relationships.
- Company: Jewson is a leading building materials distributor in Northern Europe, known for great service.
- Benefits: Enjoy a competitive salary, staff discounts, life assurance, and 34 days of holiday.
- Why this job: Join a friendly team passionate about service and enjoy opportunities for career growth.
- Qualifications: Must have a manual UK driving license and experience in a customer-facing role.
- Other info: Open to part-time options and supportive of applicants needing adjustments during the process.
The predicted salary is between 30000 - 42000 £ per year.
Are you based in the Sittingbourne area? Do you have management/supervisory experience in the Tool/Plant Hire industry? Do you have a passion for working with people and enjoy a varied, active role?
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and develop the Tool Hire Department in our Sittingbourne branch, who is as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday.
- Please note: a driving license is essential for this role**
Hours: Monday-Friday 07:30am-17:00pm, every 2nd Saturday 08:00am-12:00pm
Location: Jewson, Crown Quay Ln, Sittingbourne ME10 3HX
Key Responsibilities
You\’ll be responsible for developing and establishing the Tool Hire Department in our busy branch by building relationships with customers and promoting our tool hire offering while managing your team and their compliance.
- Manage the Tool Hire operation in branch – develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets
- Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
- Maintain full compliance with company policies and procedures, especially in relation to Health & Safety
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
- When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
What’s in it for you?
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Required Skills And Experience
- Manual UK driving license, held for a minimum of 1 year, with no more than 6 points
- Previous industry experience would be beneficial
- Experience in a customer facing, sales focussed role
- IT literate with strong communication and organisational skills
- Confident in leading and developing a team
Why STARK?
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What\’s Next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #J-18808-Ljbffr
Tool Hire Manager employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager
✨Tip Number 1
Familiarise yourself with the Tool/Plant Hire industry. Understanding the latest trends, tools, and customer needs will help you stand out during interviews and show your passion for the role.
✨Tip Number 2
Network with professionals in the industry. Attend local events or join online forums related to tool hire and management. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or improved customer service, as this will be crucial for the Tool Hire Manager position.
✨Tip Number 4
Research Jewson and their values. Understanding their commitment to customer service and teamwork will allow you to align your answers with their expectations during the interview process.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management and supervisory experience in the Tool/Plant Hire industry. Use specific examples that demonstrate your ability to lead a team and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in the industry. Mention how you can contribute to the growth of the Tool Hire Department at Jewson and why you are excited about this opportunity.
Highlight Relevant Skills: In your application, emphasise your IT literacy, communication skills, and organisational abilities. These are crucial for managing the Tool Hire operation and ensuring compliance with company policies.
Showcase Your Customer Interaction Experience: Since the role involves building relationships with customers, include examples of how you've successfully interacted with clients in previous roles. This will demonstrate your capability in a customer-facing, sales-focused environment.
How to prepare for a job interview at Jewson
✨Know Your Tools
Familiarise yourself with the tools and equipment relevant to the role. Being able to discuss specific products and their applications will demonstrate your industry knowledge and passion for the Tool Hire sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate others, provide constructive feedback, and develop team members' skills, as this is crucial for the Tool Hire Manager position.
✨Customer Interaction is Key
Be ready to discuss your experience in customer-facing roles. Emphasise your approach to building relationships with customers and how you can enhance their experience while promoting tool hire offerings.
✨Understand Compliance and Safety
Brush up on health and safety regulations related to tool hire. Be prepared to talk about how you ensure compliance within your team and maintain safety standards, as this is a critical aspect of the role.
