At a Glance
- Tasks: Lead the Tool Hire Department, manage operations, and build customer relationships.
- Company: Jewson is a top building materials distributor in Northern Europe, known for great service.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 34 days holiday.
- Why this job: Join a friendly team, grow your career, and make an impact in a dynamic environment.
- Qualifications: Must have a manual UK driving license and experience in customer-facing roles.
- Other info: Open to part-time options and supportive during the application process.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Jewson Kingston Upon Hull, England, United Kingdom
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Jewson Kingston Upon Hull, England, United Kingdom
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Are you based in Hull, or the surrounding area?
Do you have management/supervisory experience in the Tool/Plant Hire industry?
Do you have a passion for working with people and enjoy a varied, active role?
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and drive the Tool Hire Department in our Hull – Sutton Fields branch, who is as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
- Please note: a driving license is essential for this role**
Hours: Monday-Friday 7:30am-5pm, every 2nd Saturday 8am-12pm
Location: Jewson, Sutton Fields Industrial Estate, Rotterdam Rd, Hull HU7 0XU
Key Responsibilities
You\’ll be responsible for managing all aspects of the Tool Hire Department in our busy branch by building relationships with customers, driving sales and promoting our tool hire offering while managing your team and their compliance.
- Manage the Tool Hire operation in branch – develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets
- Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
- Maintain full compliance with company policies and procedures, especially in relation to Health & Safety
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
- When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
What’s in it for you?
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Required Skills And Experience
- Manual UK driving license, held for a minimum of 1 year, with no more than 6 points
- Previous industry experience would be beneficial
- Experience in a customer facing, sales focussed role
- IT literate with strong communication and organisational skills
- Confident in leading and developing a team
Why STARK?
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What\’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
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Industries
Wholesale Building Materials
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Tool Hire Manager employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager
✨Tip Number 1
Familiarise yourself with the latest tools and equipment in the hire industry. Being knowledgeable about the products will not only help you in interviews but also show your passion for the role.
✨Tip Number 2
Network with professionals in the tool hire sector. Attend local industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your management style and how you motivate teams. Think of specific examples from your past experience that demonstrate your ability to lead and develop a team effectively.
✨Tip Number 4
Research Jewson's values and recent initiatives. Understanding their company culture and goals will allow you to tailor your conversation during the interview, showing that you're genuinely interested in being part of their team.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management and supervisory experience in the Tool/Plant Hire industry. Use specific examples that demonstrate your ability to lead a team and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in the tool hire sector. Mention how you can contribute to Jewson's goals and values, particularly in building strong customer relationships.
Highlight Relevant Skills: Emphasise your IT literacy, communication skills, and organisational abilities in your application. These are crucial for managing the Tool Hire Department effectively and ensuring compliance with company policies.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work at Jewson and your commitment to providing exceptional service. This will help convey your fit for the company culture and the role.
How to prepare for a job interview at Jewson
✨Show Your Passion for Customer Service
As a Tool Hire Manager, you'll need to demonstrate your enthusiasm for providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Highlight Your Management Experience
Since the role involves leading a team, it's crucial to discuss your management or supervisory experience. Share specific instances where you successfully motivated your team or improved performance.
✨Demonstrate Industry Knowledge
Familiarise yourself with the tool hire industry and be ready to discuss current trends or challenges. Showing that you understand the market will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer complaints. Think of scenarios from your past experiences and how you resolved them effectively.