At a Glance
- Tasks: Assist customers with tool hire, delivery, and maintenance while ensuring a great service experience.
- Company: Jewson is a leading building materials distributor in Northern Europe, committed to quality and service.
- Benefits: Enjoy competitive pay, 33 days holiday, staff discounts, and access to wellness programmes.
- Other info: Flexible hours with opportunities for advancement and a supportive workplace culture.
- Why this job: Join a friendly team focused on customer satisfaction and career growth in a dynamic environment.
- Qualifications: No prior experience needed; just bring your communication skills and a full driving licence.
The predicted salary is between 24000 - 36000 € per year.
Are you based in the Bedford area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours: 7:00/7:30 - 4:30/5:00 Monday to Friday and every other Saturday morning 8:00 - 12:00
Branch Location: Jewson, Barkers Ln, Bedford MK41 9RT
Key Responsibilities:
- Delivery and collection of tools and equipment using a works vehicle, talking customers through how to use them on site.
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop.
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions to deliver the best experience possible.
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey.
- Working according to Health & Safety compliance.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills And Experience:
- Previous industry experience preferred but not essential.
- Stellar communication and people skills.
- Customer focussed individual.
- Full driving licence, held for a minimum of 1 year (manual transmission).
At Jewson, we are proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Assistant/Fitter in Bedford
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the building materials industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about their experiences with tool hire services. Being able to articulate how to use tools and provide customer service insights will set you apart.
✨Tip Number 3
Network with current or former employees of Jewson or similar companies. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully dealt with customers in the past. Highlighting your ability to build relationships will resonate well with the hiring team.
We think you need these skills to ace Tool Hire Assistant/Fitter in Bedford
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or tool hire. Use bullet points for clarity and include any specific achievements that demonstrate your skills.
Write a Compelling Cover Letter:In your cover letter, express your passion for working with people and your interest in the Tool Hire Assistant role. Mention why you want to work at Jewson and how you can contribute to their team.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jewson
✨Show Your People Skills
As a Tool Hire Assistant, you'll be interacting with customers regularly. Make sure to highlight your communication skills and any previous experience in customer service during the interview. Share examples of how you've successfully built relationships with clients.
✨Demonstrate Your Knowledge of Tools
Even if you don't have extensive industry experience, showing a basic understanding of tools and equipment can set you apart. Research common tools used in the industry and be prepared to discuss their uses and maintenance during the interview.
✨Emphasise Safety Awareness
Health and safety compliance is crucial in this role. Be ready to talk about your understanding of safety protocols and any relevant training you've had. This will demonstrate your commitment to maintaining a safe working environment.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team culture, opportunities for growth, or specific challenges the branch is currently facing. This not only helps you gauge if it's the right fit but also leaves a positive impression.
