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- Tasks: Assist customers with tool hire, delivery, and maintenance while ensuring a great service experience.
- Company: Jewson is a leading building materials distributor in Northern Europe, known for quality and service.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, 33 days holiday, and flexible working options.
- Why this job: Join a friendly team dedicated to customer service and career growth in a supportive environment.
- Qualifications: No prior experience needed; just bring your people skills and a full driving licence.
- Other info: Part-time and flexible hours available; perfect for students looking to gain experience.
The predicted salary is between 24000 - 33600 £ per year.
Jewson Dorchester, England, United Kingdom
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Jewson Dorchester, England, United Kingdom
2 days ago Be among the first 25 applicants
Join to apply for the Tool Hire Assistant role at Jewson
Are you based in the Dorchester area? Do you have a passion for working with people and customer service?
Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant who\’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)
Hours – 7.30 – 5.00 Monday to Friday and every other Saturday morning 8-12
Location – Poundbury West Industrial Estate, Off Poundbury Road, Dorchester, DT1 2PG
- Part Time / Flexible working applicants welcomed
Key Responsibilities
- Delivery and collection of tools and equipment using a 3.5t vehicle, talking customers through how to use them on site
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
- Working according to Health & Safety compliance
- Improving and building sales within the Tool Hire department
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!
Required Skills And Experience
- Previous industry experience preferred but not essential
- Stellar communication and people skills
- Customer focussed individual
- Full driving licence, held for a minimum of 1 year (manual transmission)
About Us
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Wholesale Building Materials
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Tool Hire Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the building materials industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, showcasing your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 3
Research Jewson's values and mission statement. Understanding what the company stands for will allow you to align your answers during the interview, showing that you're a great fit for their team.
✨Tip Number 4
Network with current or former employees of Jewson if possible. They can provide valuable insights into the company culture and the specific expectations for the Tool Hire Assistant role, giving you an edge in your application.
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and tool handling. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships with clients. Mention any previous experience that aligns with the responsibilities of a Tool Hire Assistant.
Showcase Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully interacted with customers or resolved issues in past roles.
Highlight Safety Awareness: Since the role involves health and safety compliance, mention any relevant training or experience you have in this area. This shows that you take safety seriously and are prepared for the responsibilities of the job.
How to prepare for a job interview at Jewson
✨Show Your Customer Service Skills
As a Tool Hire Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and ability to understand customer needs.
✨Familiarise Yourself with Tools
Even if you don't have extensive experience, showing a basic understanding of tools and equipment can set you apart. Research common tools used in the industry and be ready to discuss their uses and maintenance.
✨Demonstrate Team Spirit
Jewson values collaboration, so be sure to express your willingness to work as part of a team. Share experiences where you've successfully worked with others to achieve a common goal, especially in a customer-focused environment.
✨Prepare for Health & Safety Questions
Health and safety compliance is crucial in this role. Brush up on basic health and safety regulations related to tool hire and be ready to discuss how you would ensure a safe working environment for yourself and customers.