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- Tasks: Assist with tool delivery, customer service, and equipment maintenance in a dynamic environment.
- Company: Jewson is a leading building materials distributor in Northern Europe, committed to exceptional service.
- Benefits: Enjoy competitive pay, generous holiday, staff discounts, and health benefits including online GP access.
- Why this job: Join a friendly team, gain valuable experience, and grow your career in a supportive atmosphere.
- Qualifications: Must have a UK driving license and a positive attitude; previous experience is a plus.
- Other info: Flexible hours available; we support applicants with disabilities throughout the hiring process.
The predicted salary is between 24000 - 33600 £ per year.
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant to the Tool Hire Department in our Walton-on-Thames branch, who is as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Please note: a driving license is essential for this role.
Hours: 07:30am–17:00pm Monday to Friday and every 2nd Saturday 08:00am-12:00pm
Location: Jewson, 2 Terrace Rd, Walton-on-Thames KT12 2ST
Key Responsibilities:
- This is a varied role covering delivery and collection of the equipment we hire, customer service in branch at the hire desk and basic cleaning and maintenance of the hire equipment.
- Delivery and collection of hire tools and equipment using a 3.5t vehicle (often with trailer attachment), talking customers through how to operate them on site.
- Carry out basic maintenance and cleaning of our tool hire equipment in the branch workshop.
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer hires at the hire desk, organise delivery and collection of equipment, keeping customers updated throughout their journey.
- Working according to Health & Safety compliance.
What’s in it for you?
- Competitive salary and discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Required Skills And Experience:
- UK manual driving license, held for 1 year minimum, no more than 6 points.
- Previous industry experience would be beneficial (tool/plant hire).
- Comfortable in a role involving multi drop deliveries.
- Experience in a customer facing role with a positive and flexible attitude.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s Next:
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Tool Hire Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in fast-paced environments. Being able to showcase your ability to handle customer queries effectively will set you apart.
✨Tip Number 3
Prepare to discuss your driving experience in detail, particularly any multi-drop delivery roles you've held. This is crucial for the Tool Hire Assistant position, so be ready to share specific examples.
✨Tip Number 4
Research Jewson and their values before the interview. Understanding their commitment to customer service and teamwork will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Tool Hire Assistant position. Tailor your application to highlight relevant experiences that match these requirements.
Highlight Relevant Experience: If you have previous experience in tool or plant hire, make sure to emphasise this in your CV and cover letter. Mention any customer service roles you've held, as well as your delivery driving experience, to showcase your suitability for the role.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for tools and machinery, as well as your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate how you can contribute to Jewson's team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application will make a great first impression.
How to prepare for a job interview at Jewson
✨Know Your Tools
Familiarise yourself with the types of tools and equipment that Jewson hires out. Being able to discuss their features and uses will show your genuine interest in the role and help you connect with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to meet customer needs, as this role heavily focuses on customer interaction.
✨Showcase Your Driving Experience
Since a driving licence is essential for this position, be ready to discuss your driving experience. Mention any relevant delivery driving roles you've had and how you ensured safe and timely deliveries.
✨Emphasise Teamwork and Flexibility
Jewson values a collaborative team environment. Share instances where you worked effectively within a team and demonstrate your flexibility in adapting to various tasks, especially in a fast-paced setting.
