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- Tasks: Assist with tool delivery, customer service, and equipment maintenance in a dynamic environment.
- Company: Jewson is a leading building materials distributor in Northern Europe, committed to exceptional service.
- Benefits: Enjoy competitive pay, generous holiday, staff discounts, and health benefits including online GP access.
- Why this job: Join a friendly team focused on great service and career growth in a fast-paced role.
- Qualifications: Must have a UK driving license and experience in customer service; tool hire experience is a plus.
- Other info: Flexible hours available; supportive application process for all candidates.
The predicted salary is between 22000 - 30000 £ per year.
OverviewAt Jewson, part of Stark UK, we believe that our greatest asset is our people. We\’re not just a team; we\’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you\’re looking for a place where your ideas are not just welcomed but celebrated, you\’ve found your home!
As a Tool Hire Assistant at Jewson, you will play a key role in ensuring customers receive safe, well-maintained equipment and excellent service. This is a full-time role with driving responsibilities included.
This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.
What You\’ll Be Doing
Deliver day-to-day tool hire activities, deploying resources to ensure efficient, effective and safe operations
Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
Support branch colleagues in building knowledge and competence in tool hire product
Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational
Complete all relevant delivery paperwork and record keeping
Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)
What We\’re Looking For
Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world
Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics
Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness
Pride – You take pride in your work and are dedicated to producing top-notch results
Why Choose Us?
Quality – We\’re unwavering in our commitment to providing outstanding products and service that exceed our customers\’ expectations
Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel
Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career
Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks
Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm
What\’s NextIf your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can\’t wait to hear from you!
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Tool Hire Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer service experience you have. Being able to connect with customers and provide excellent service is crucial for this position, so be ready to share relevant examples.
✨Tip Number 3
Prepare to discuss your driving experience, especially if you've handled multi-drop deliveries before. This will show that you're capable of managing the logistics involved in the role.
✨Tip Number 4
Research Jewson and their values. Understanding their commitment to customer service and teamwork will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in tool or plant hire, delivery driving, and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for tools and machinery, as well as your commitment to providing excellent customer service. Mention specific experiences that relate to the responsibilities of the Tool Hire Assistant role.
Highlight Your Driving Experience: Since a driving license is essential for this role, emphasise your driving experience in your application. Include details about the types of vehicles you've driven and any relevant safety training you've completed.
Show Enthusiasm for the Role: In both your CV and cover letter, express your enthusiasm for working in a fast-paced environment and your eagerness to learn and grow within the company. This will help convey your fit for the team at Jewson.
How to prepare for a job interview at Jewson
✨Know Your Tools
Familiarise yourself with the tools and plant machinery that Jewson hires out. Being able to discuss their features and uses will show your genuine interest in the role and help you connect with the interviewers.
✨Highlight Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in previous jobs. Emphasise your ability to understand customer needs and offer solutions.
✨Demonstrate Driving Experience
As a driving license is essential for this position, be ready to talk about your delivery driving experience. Mention any relevant situations where you successfully managed multi-drop deliveries or handled equipment safely.
✨Show Enthusiasm for Teamwork
Jewson values a collaborative team environment. Express your enthusiasm for working as part of a team and share experiences where you've contributed positively to group dynamics or helped colleagues.