Supervisor

Supervisor

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in tool hire operations and customer interactions.
  • Company: Join Jewson, part of Stark UK, where people are our greatest asset.
  • Benefits: Enjoy flexible hours, competitive salary, bonuses, and professional development opportunities.
  • Why this job: Be part of a supportive culture that celebrates your ideas and fosters growth.
  • Qualifications: Looking for enthusiastic individuals with a passion for teamwork and customer service.
  • Other info: We provide reasonable adjustments throughout the application process.

The predicted salary is between 28800 - 43200 £ per year.

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

What You’ll Be Doing

Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations

Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling

Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience

Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures

Support branch colleagues in building knowledge and competence in tool hire product

Ensure tool hire standards are always maintained

Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network

What We’re Looking For

Supervision – Effective supervision of the branch tool hire team in support of Branch Manager

Sales – Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers

Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.

Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.

Pride – You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What\’s Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!

Supervisor employer: Jewson

At Jewson, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. With a strong emphasis on professional development, competitive benefits, and a supportive work culture, we empower our employees to reach their full potential while maintaining a healthy work-life balance. Join us in a dynamic environment that celebrates your ideas and contributions, making Jewson an exceptional place to build your career.
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Contact Detail:

Jewson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with Jewson's values and culture. Since they emphasise decency, passion, and teamwork, be prepared to discuss how you embody these traits in your previous roles. This will show that you align with their community-driven approach.

✨Tip Number 2

Highlight your experience in supervising teams and driving sales. Be ready to share specific examples of how you've successfully led a team, maximised growth through cross-selling, and contributed to profitability in past positions.

✨Tip Number 3

Prepare to discuss your customer service philosophy. Since the role involves delivering a high-quality customer experience, think of instances where you've gone above and beyond for customers and how that positively impacted your team or business.

✨Tip Number 4

Research the tool hire industry and Jewson's specific offerings. Being knowledgeable about their products and services will not only impress during the interview but also demonstrate your enthusiasm and readiness to contribute from day one.

We think you need these skills to ace Supervisor

Leadership Skills
Customer Service Excellence
Sales and Upselling Techniques
Team Management
Effective Communication
Problem-Solving Skills
Inventory Management
Attention to Detail
Safety Compliance
Relationship Building
Time Management
Adaptability
Positive Attitude
Training and Development

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Jewson's values and culture. Highlight your alignment with their emphasis on decency, passion, and teamwork in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in supervision and sales. Use specific examples that demonstrate your ability to lead a team, enhance customer experiences, and contribute to growth.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills and experiences make you a perfect fit for the Supervisor position and how you can contribute to their goals.

Prepare for Potential Questions: Think about possible interview questions related to team leadership, customer service, and sales strategies. Prepare thoughtful responses that reflect your experience and align with Jewson's mission.

How to prepare for a job interview at Jewson

✨Show Your Enthusiasm

Make sure to express your passion for the merchant world during the interview. Share specific examples of how your enthusiasm has positively impacted your previous roles, as this aligns with the company's values.

✨Demonstrate Team Spirit

Highlight your experience in collaborative settings. Discuss how you have successfully worked with others to achieve common goals, as teamwork is crucial for the Supervisor role at Jewson.

✨Prepare for Customer Interaction Scenarios

Since the role involves regular customer interaction, be ready to discuss how you've built strong relationships with customers in the past. Prepare examples of how you’ve handled challenging situations and provided excellent service.

✨Emphasise Your Leadership Skills

As a Supervisor, you'll need to guide and support your team. Be prepared to talk about your leadership style and provide examples of how you've developed team members and contributed to their success.

Supervisor
Jewson
Location: London
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