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- Tasks: Support the Branch Manager and lead a team to deliver exceptional customer service.
- Company: Jewson, a leading building materials distributor in Northern Europe.
- Benefits: Competitive salary, generous holiday, staff discounts, and health benefits.
- Why this job: Join a friendly team and make a real impact in customer service.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Opportunities for career growth and flexible working options available.
The predicted salary is between 28800 - 43200 £ per year.
Jewson is a leading building materials distributor in Northern Europe, on the hunt for an Assistant Branch Manager who is as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.
Location: Jewson, Baswich Ln, Stafford, ST18 0YJ.
Key Responsibilities:
- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Get to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions to deliver the best experience possible.
- Get to know the local market to support plans for sales growth.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Maintain stock levels, carrying out regular stock counts.
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
Required Skills And Experience:
- Proven background in Sales with a strong track record of exceeding sales targets.
- Strong communication to provide great customer service.
- A passion for customer service.
- An ability to build, develop and maintain relationships.
- Industry experience/knowledge of building materials would be advantageous.
What’s In It For You:
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Why STARK?
At Jewson we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s Next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job-share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Branch Manager in Stafford employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Stafford
✨Tip Number 1
Get to know Jewson inside out! Research their products and services so you can chat confidently about how you can contribute to the team. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what it’s really like to work there. Plus, they might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 3
Practice your customer service skills! Since the role is all about building relationships, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Jewson team. Let’s make it happen!
We think you need these skills to ace Assistant Branch Manager in Stafford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We love candidates who are genuinely excited about providing great service!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the job description. We want to see how your background in sales and customer relations aligns with what we're looking for at Jewson.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Assistant Branch Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson's product lines and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've exceeded sales targets or provided exceptional customer service. This will demonstrate your proven background in sales and your passion for delivering great service.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use active listening skills and engage in conversation about their experiences at Jewson. This will highlight your ability to develop relationships, which is key for the Assistant Branch Manager role.
✨Emphasise Health & Safety
Since health and safety is a priority for Jewson, be prepared to discuss how you would lead your team in maintaining a safe work environment. Share any relevant experiences that showcase your commitment to health and safety practices.