At a Glance
- Tasks: Lead a dynamic team, support daily operations, and deliver exceptional customer service.
- Company: Join Normans, Jersey's top builders' merchant with a rich history and strong values.
- Benefits: Enjoy bonuses, discounts, health services, and generous leave policies.
- Other info: Be part of a friendly, collaborative team dedicated to excellence.
- Why this job: Make a real impact in a hands-on leadership role while growing your career.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Normans, Jersey's leading builders' merchant since 1840, we're proud to combine a long-standing reputation for quality and service with the strength of the wider STARK Group, one of Europe's largest building materials distributors. This is a hands-on leadership role where you'll lead from the front, supporting the Branch Manager in the day-to-day running of the branch. You'll be actively involved in warehouse and yard operations, including the safe operation of forklift equipment (training and certification can be provided), while motivating the team and delivering outstanding customer service.
Key Responsibilities
- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Get to know our product lines and services to make the most of all customer interactions.
- Develop great relationships with new and existing customers (both face-to-face and over the phone), understanding their needs and providing proactive advice and solutions to deliver the best experience possible.
- Get to know the local market to support plans for sales growth.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Maintain stock levels, carrying out regular stock counts.
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
Required Skills And Experience
- Proven background in Sales with a strong track record of exceeding sales targets.
- Strong communication to be able to provide great customer service.
- A passion for customer service.
- An ability to build, develop and maintain relationships.
- Industry experience / knowledge of building materials would be advantageous.
What’s In It For You
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high-street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Branch Manager in St Albans employer: Jewson
At Normans, we pride ourselves on being more than just Jersey's leading builders' merchant; we foster a vibrant work culture that values teamwork, customer service, and personal growth. Employees benefit from a range of perks including discretionary bonuses, generous discounts, and comprehensive health and wellbeing services, all while working in a supportive environment that encourages professional development and community engagement. Join us to be part of a dedicated team that has been delivering quality and service since 1840, with the backing of the STARK Group, one of Europe's largest building materials distributors.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in St Albans
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Jewson, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Assistant Branch Manager at Jewson.
We think you need these skills to ace Assistant Branch Manager in St Albans
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Jewson
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
