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For Companies At a Glance
- Tasks: Deliver exceptional customer service and lead a dynamic sales team to achieve targets.
- Company: Join Jewson, a vibrant community that values decency, passion, and pride.
- Benefits: Competitive salary, bonuses, flexible hours, and professional development opportunities.
- Why this job: Be part of a supportive environment where your ideas are celebrated and growth is prioritised.
- Qualifications: Strong customer service skills and a passion for teamwork and excellence.
- Other info: Enjoy a hybrid working model and a culture focused on your well-being.
The predicted salary is between 30000 - 42000 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
- Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
- Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.
- Train and mentor new team members on company policies, procedures, and customer service best practices.
- Collaborate with other departments to streamline processes and improve communication.
- Maintain excellent standards across the counter, shop floor and yard.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
- Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls.
- Understand our approach to pricing and be able to communicate credible prices.
- Stay updated on industry trends and best practices in customer service.
- Support business initiatives to increase sales, margin & service as required.
- Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
- Open and close the branch as required.
What We’re Looking For
- Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
- Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride – You take pride in your work and are dedicated to producing top‑notch results.
Why Choose Us?
- Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
- Work‑Life Balance – We value your well‑being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Senior Sales Supervisor employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Supervisor
✨Tip Number 1
Get to know the company culture before your interview! Check out Jewson's social media and website to see what they're all about. This will help you connect with their values during your chat.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, like a tricky customer or a team performance issue. Being prepared will show them you're ready to step into the Senior Sales Supervisor role.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! Jewson loves a collaborative spirit, so share examples of how you've worked well with others in the past. It’ll show you’re a great fit for their vibrant community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Jewson team. Let’s get you that interview!
We think you need these skills to ace Senior Sales Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who radiate positivity and have a genuine passion for customer service. Share specific examples of how you've wowed customers in the past.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in sales and customer service, and don’t forget to mention any relevant achievements that demonstrate your ability to meet targets and foster teamwork.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Senior Sales Supervisor role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant community at Jewson!
How to prepare for a job interview at Jewson
✨Know the Company Inside Out
Before your interview, take some time to research Jewson and its values. Understand their commitment to customer service and community. This will help you align your answers with their culture and show that you're genuinely interested in being part of their vibrant team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved complaints or went above and beyond for a customer. This will demonstrate your ability to meet their high standards of customer satisfaction.
✨Emphasise Team Spirit and Collaboration
Jewson values teamwork, so be ready to discuss how you've worked effectively in a team setting. Share stories that highlight your ability to collaborate, mentor others, and contribute to a positive work environment. This will show that you embody the decency and pride they seek.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about their training programmes or how they support professional development. This shows you're serious about your future with them.
