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Jewson Scarborough, England, United Kingdom
Join to apply for the Senior Sales Advisor role at Jewson
We are currently recruiting for a Senior Sales Advisor to join our branch in Scarborough.
This is a full-time role working Monday-Friday 7:00-17:00, and every other Saturday from 08:00-12:00.
At Jewson, part of Stark UK, we believe that our greatest asset is our people. We strive for a dynamic workplace where ideas are welcomed and celebrated, and where individuals can thrive and reach their full potential.
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and provide quick and efficient service.
- Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
- Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.
- Train and mentor new team members on company policies, procedures, and customer service best practices.
- Collaborate with other departments to streamline processes and improve communication.
- Maintain excellent standards across the counter, shop floor and yard.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
- Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls.
- Understand our pricing approach and communicate credible prices.
- Stay updated on industry trends and best practices in customer service.
- Support business initiatives to increase sales, margin and service as required.
- Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
- Open and close the branch as required.
What We’re Looking For
- Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts
- Enthusiasm – Positivity and passion for the merchant world
- Decency – Honesty and integrity, contributing to a respectful and ethical workplace
- Team Spirit – Thrives in collaborative settings
- Pride – Takes pride in work and aims for top-notch results
Why Choose Us?
- Quality – Commitment to providing outstanding products and service
- Supportive Environment – Growth-oriented culture with resources and support
- Professional Development – Apprenticeships, training, and mentoring programs
- Great Benefits – Competitive salary, bonuses, pension schemes, life assurance, and more
- Work-Life Balance – Flexible hours and a hybrid working model
What’s Next
- If your application is successful, our Talent team will reach out to arrange an interview and answer questions. We are committed to providing reasonable adjustments during the application and interview process.
- Are you ready to elevate your career and join a team that delivers exceptional service? We’d love to hear from you.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Sales, Administrative, and Customer Service
- Industries: Wholesale Building Materials
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Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research Jewson's values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of Senior Sales Advisor and be ready to share specific examples.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and we want you to feel confident walking in there.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Sales Advisor
How to prepare for a job interview at Jewson
✨Know Your Customer Service Basics
As a Senior Sales Advisor, you'll need to demonstrate your customer service skills. Brush up on common customer service scenarios and think about how you would handle inquiries and complaints. Be ready to share examples from your past experiences that highlight your ability to resolve issues effectively.
✨Show Enthusiasm for the Role
Jewson values positivity and passion for the merchant world. During the interview, express your enthusiasm for the industry and the role. Share what excites you about working in sales and how you can contribute to creating a dynamic workplace.
✨Prepare for Team Collaboration Questions
Since teamwork is crucial for this position, be prepared to discuss your experience working in collaborative settings. Think of specific examples where you successfully worked with others to achieve a goal or improve processes. This will show that you thrive in a team spirit environment.
✨Understand the Company and Its Values
Familiarise yourself with Jewson's values and mission. Research their products and services, and be ready to discuss how you can align with their commitment to quality and customer satisfaction. Showing that you've done your homework will impress the interviewers and demonstrate your genuine interest in the company.
