At a Glance
- Tasks: Process orders, maintain stock levels, and build strong customer relationships.
- Company: Leading building materials supplier in Scunthorpe with a friendly team.
- Benefits: Competitive salary, pension plan, staff discounts, and supportive work environment.
- Why this job: Join a passionate team and make a difference in customer service.
- Qualifications: Proactive attitude and experience in a customer-facing role.
The predicted salary is between 24000 - 36000 £ per year.
A leading building materials supplier in Scunthorpe seeks a Customer Service Advisor who is passionate about providing great service.
Responsibilities include:
- Processing orders
- Maintaining stock levels
- Building strong relationships with customers
The ideal candidate will have a proactive attitude and experience in a customer-facing role.
You will join a friendly team offering a supportive work environment, competitive salary, and various employee benefits including a pension plan and staff discounts.
Customer Service Advisor - Branch & Delivery in Scunthorpe employer: Jewson
Jewson, part of the STARK Group, is an excellent employer that prioritises employee development and well-being. With a strong focus on work-life balance, competitive benefits including fully funded training, generous holiday allowances, and a supportive team culture, we empower our drivers to thrive in their roles while enjoying meaningful career progression opportunities. Join us in Dumbarton for a rewarding experience where every day brings new challenges and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Branch & Delivery in Scunthorpe
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Customer Service Advisor and how you'd handle them. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and maybe even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor - Branch & Delivery in Scunthorpe
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond in previous roles to create great experiences for customers.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer-facing roles. We’re looking for candidates who can demonstrate a proactive attitude and the ability to build strong relationships with customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Jewson
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with the building materials they supply and think about how your experience can contribute to their customer service goals.
✨Show Your Passion for Service
During the interview, express your enthusiasm for providing excellent customer service. Share specific examples from your past roles where you went above and beyond to help a customer, as this will demonstrate your proactive attitude.
✨Prepare for Common Questions
Anticipate questions related to order processing and stock management. Be ready to discuss how you handle difficult customers or resolve conflicts, as these scenarios are likely to come up in a customer-facing role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
