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For Companies At a Glance
- Tasks: Build relationships with customers and provide top-notch service in a dynamic environment.
- Company: Join Jewson, part of Stark UK, where people are our greatest asset.
- Benefits: Enjoy competitive salary, bonuses, 34 days holiday, and great perks.
- Other info: Explore professional development opportunities and enjoy a vibrant workplace.
- Why this job: Elevate your career in a supportive culture that celebrates your ideas.
- Qualifications: Bring enthusiasm, integrity, and a team spirit to thrive.
The predicted salary is between 25000 - 30000 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
This is a full‑time role working Monday‑Friday 7:30‑17:00, and every other Saturday from 08:00‑12:00.
What You’ll Be Doing- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
- Enthusiasm – positivity and unyielding passion for the merchant world.
- Decency – honesty, integrity, and mutual respect.
- Team Spirit – a genuine desire to help others, working collaboratively and achieving results together.
- Pride – dedication in producing top‑notch results.
- Competitive Basic Salary.
- Performance‑related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance – from your first day of employment you are automatically covered for a lump‑sum death in service benefit of 2× your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your Pensionable Earnings, your lump‑sum death in service benefit will be increased to 4× your Pensionable Earnings.
- Work Perks – a platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
- Quality – we’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment – join a culture that prioritises your growth, with the resources and support you need to excel.
- We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.
- Professional Development – we are invested in your success! You have a real chance to progress – the only limits are your own. Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits – enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Customer Service Advisor - Sales and Distribution in Royston employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Sales and Distribution in Royston
✨Tip Number 1
Get to know Jewson's values and culture before your interview. This way, you can show how your enthusiasm and team spirit align with their vibrant community. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Being able to share these experiences will highlight your passion for delivering top-notch results.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your genuine interest in the role and helps you understand how you can contribute to the team. Plus, it’s a great way to demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Customer Service Advisor - Sales and Distribution in Royston
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We love seeing candidates who are genuinely excited about the role and the company, so don’t hold back!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your ability to build relationships and provide excellent service.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly and helps us get to know you better from the start!
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson's product lines and services. This will not only help you answer questions confidently but also show your enthusiasm for the role and the company.
✨Showcase Your People Skills
As a Customer Service Advisor, building relationships is key. Prepare examples of how you've successfully interacted with customers in the past, whether face-to-face or over the phone. Highlight your ability to understand their needs and provide solutions.
✨Demonstrate Team Spirit
Jewson values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where you contributed to a team goal or helped improve processes, showcasing your dedication to achieving results together.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for professional development, or how they support employee growth. This shows your genuine interest in being part of their vibrant community.