At a Glance
- Tasks: Lead tool hire operations, ensuring great service and team success.
- Company: Jewson, a top building materials distributor in Northern Europe.
- Benefits: Competitive salary, bonuses, discounts, and health services.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Join a passionate team and make a real impact in customer service.
- Qualifications: Experience in tool hire and strong team leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Redruth branch, who's as passionate about great service as we are.
Location: Jewson, Agar Rd, Illogan Highway, Redruth, TR15 3ED.
Hours: 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.
What You’ll Be Doing:
- Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.
- Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.
- Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
- Support branch colleagues in building knowledge and competence in tool hire product.
- Ensure tool hire standards are always maintained.
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
What We’re Looking For:
- Knowledge: Experience in tool hire is preferred.
- Supervision: Effective supervision of the branch tool hire team in support of Branch Manager.
- Sales: Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.
- Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
- Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride: You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Competitive salary and discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Tool Hire Lead — Drive Growth, Service & Team Success in Redruth employer: Jewson
Jewson is an exceptional employer that prioritises employee growth and a supportive work culture in the heart of Redruth. With competitive salaries, generous benefits, and a commitment to health and wellbeing, we foster an environment where team members can thrive and develop their skills while delivering outstanding service to our customers. Join us to be part of a collaborative team that values integrity, enthusiasm, and pride in every aspect of our work.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Lead — Drive Growth, Service & Team Success in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Tool Hire Manager and be ready to share specific examples.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the team, let your passion for great service shine through. Talk about how you can contribute to tool hire growth and how you love working in a collaborative environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tool Hire Lead — Drive Growth, Service & Team Success in Redruth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the tool hire industry shine through. We want to see that you’re as excited about providing great service as we are!
Tailor Your Experience:Make sure to highlight any relevant experience you have in tool hire or customer service. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Tool Hire Lead role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Jewson
✨Know Your Tools
Familiarise yourself with the tools and equipment that Jewson offers. Being able to discuss specific products and their applications will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to provide constructive feedback and support team members, as this aligns perfectly with what they’re looking for in a Tool Hire Manager.
✨Demonstrate Customer Focus
Think of instances where you’ve gone above and beyond for customers. Jewson values great service, so be ready to share stories that illustrate your commitment to delivering a high-quality customer experience.
✨Emphasise Team Spirit
Jewson is all about collaboration, so come prepared to discuss how you thrive in team settings. Share experiences where teamwork led to success, and express your enthusiasm for contributing to a positive workplace culture.
