At a Glance
- Tasks: Build relationships with customers and process orders at our trade counter.
- Company: Jewson, a supportive workplace in Manchester.
- Benefits: Employee discounts, retirement savings plan, life assurance, and wellbeing perks.
- Why this job: Join us to deliver outstanding service and make a difference for our customers.
- Qualifications: Previous customer service experience and a positive attitude.
The predicted salary is between 22000 - 28000 € per year.
Jewson in Manchester is looking for a Customer Service Advisor (Trade Counter) who is passionate about delivering outstanding service. Your role will involve building relationships with customers, processing orders, and ensuring a tidy service area.
The ideal candidate will have previous experience in a customer-facing environment and a positive attitude.
Jewson offers a supportive workplace with a retirement savings plan, life assurance, employee discounts, and various wellbeing benefits.
Trade Counter Customer Champion in Manchester employer: Jewson
Jewson in Manchester is an excellent employer that prioritises outstanding customer service while fostering a supportive and inclusive work environment. Employees benefit from a comprehensive retirement savings plan, life assurance, and generous employee discounts, alongside various wellbeing initiatives that promote personal and professional growth. With a focus on building strong relationships with customers, Jewson offers a rewarding career path for those passionate about delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Customer Champion in Manchester
✨Tip Number 1
Get to know Jewson and their values! Research the company culture and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about building relationships, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories when you get the chance to chat with them!
✨Tip Number 3
Dress the part! When you go for an interview, make sure you look professional but also approachable. A tidy appearance reflects the tidy service area they’re looking for, so let’s make a great first impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so take advantage of our resources to prepare for your interview!
We think you need these skills to ace Trade Counter Customer Champion in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about delivering outstanding service and building relationships with customers.
Highlight Relevant Experience:Make sure to mention any previous experience in a customer-facing role. We love to see how you've handled similar situations before, so don’t hold back on those examples!
Keep It Tidy:Just like we expect a tidy service area, your application should be neat and well-organised. Use clear headings and bullet points to make it easy for us to read and find the important bits.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jewson
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to ensure their satisfaction. This will show that you understand the importance of delivering outstanding service.
✨Show Your Passion for the Role
During the interview, express your enthusiasm for being a Trade Counter Customer Champion. Share specific examples of why you love working with customers and how you build relationships. This will help you stand out as someone who genuinely cares about the role.
✨Familiarise Yourself with Jewson
Do some research on Jewson and its values. Understand their products and services, and think about how you can contribute to their mission. Mentioning this knowledge in your interview will demonstrate your commitment and interest in the company.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about the position.
