At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with clients.
- Company: Join a friendly team at Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, 33 days holiday, staff discounts, and a retirement savings plan.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping customers and growing your career in a supportive environment.
- Qualifications: Passion for customer service and a positive attitude; driving licence required.
The predicted salary is between 25000 - 32000 £ per year.
Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Hours – 7.30 – 5.00 Monday to Friday.
As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.
Key Responsibilities- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can-do attitude.
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Sales Advisor in Manchester employer: Jewson
Jewson Partnership Solutions (JPS) is an excellent employer, offering a supportive and enjoyable work environment where employees can thrive. With competitive salaries, generous holiday allowances, and a strong focus on career development, JPS fosters a culture of collaboration and growth. Located in a vibrant community, employees benefit from unique perks such as access to a Wellbeing Centre and various employee discounts, making it a rewarding place to build a meaningful career.
