At a Glance
- Tasks: Provide exceptional customer service and support sales initiatives in a dynamic yard environment.
- Company: Join a reputable company with a strong focus on teamwork and customer satisfaction.
- Benefits: Enjoy a competitive salary, performance bonuses, and extensive holiday leave.
- Other info: Access to great perks, including discounts and health consultations.
- Why this job: Be part of a vibrant team where your enthusiasm and skills can shine.
- Qualifications: Strong customer service skills and a passion for teamwork are essential.
The predicted salary is between 30000 - 40000 £ per year.
Work Schedule: Full‑time role. Monday to Friday 7:30 – 17:00, and every other Saturday 08:00 – 12:00.
What You’ll Be Doing:
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
- Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
- Maintain excellent standards across the yard, counter and shop floor.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
- Support business initiatives to increase sales, margin & service as required.
- Continually develop your knowledge of core and specialist product lines to meet customer needs.
- Loading and unloading vehicles both manually and with a forklift (training will be provided).
What We’re Looking For:
- Customer Service: High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
- Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride: You take pride in your work and are dedicated to producing top‑notch results.
What’s In It For You:
- Competitive Basic Salary.
- Performance Related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance – from your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2× your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4× your Pensionable Earnings.
- Work Perks – A platform home to hundreds of your favourite high street and online discounts via Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
What’s Next:
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Yard Sales Adviser in Maidstone employer: Jewson
Jewson, part of the STARK Group, is an excellent employer that prioritises employee development and well-being. With a strong focus on work-life balance, competitive benefits including fully funded training, generous holiday allowances, and a supportive team culture, we empower our drivers to thrive in their roles while enjoying meaningful career progression opportunities. Join us in Dumbarton for a rewarding experience where every day brings new challenges and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Sales Adviser in Maidstone
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Jewson. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Jewson before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Yard Sales Adviser in Maidstone
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Jewson:Your cover letter is your chance to shine! Tell us why you want to work at Jewson specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Jewson!
How to prepare for a job interview at Jewson
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
