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- Tasks: Lead and inspire the customer service team to enhance customer satisfaction.
- Company: Reputable building materials supplier based in Edinburgh.
- Benefits: Competitive salary, flexible hours, and professional development opportunities.
- Why this job: Join a supportive team and make a real difference in customer experience.
- Qualifications: Strong leadership skills and a positive attitude are essential.
- Other info: Enjoy a work-life balance in a dynamic and encouraging environment.
The predicted salary is between 30000 - 42000 £ per year.
A prominent building materials supplier located in Edinburgh is seeking a Customer Service Team Leader. You will supervise the customer service team, train new members, and develop strategies to improve customer satisfaction. A positive attitude, integrity, and team spirit are crucial for this role.
The company offers a competitive salary, professional development opportunities, and flexible working hours, emphasizing work-life balance and a supportive environment.
Hybrid Warehouse & Yard Supervisor – Lead Service & Ops employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Warehouse & Yard Supervisor – Lead Service & Ops
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the role of a Customer Service Team Leader.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can give you an edge over other candidates. Let’s get you started!
We think you need these skills to ace Hybrid Warehouse & Yard Supervisor – Lead Service & Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of a Customer Service Team Leader. We want to see how your skills can contribute to improving customer satisfaction and leading a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your positive attitude and integrity, and explain why you’re the perfect fit for our supportive environment. We love seeing genuine enthusiasm!
Showcase Your Leadership Skills: In your application, don’t forget to mention any previous experience in training or supervising teams. We’re looking for someone who can inspire others and develop strategies for success, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to hear from you!
How to prepare for a job interview at Jewson
✨Know the Company Inside Out
Before your interview, do some homework on the building materials supplier. Understand their products, values, and what sets them apart in the market. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Customer Service Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained new members or improved team performance. Highlight your positive attitude and integrity in these scenarios.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and customer service approach. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your thought process clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or professional development opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
