At a Glance
- Tasks: Engage with customers, provide solutions, and process orders in a dynamic environment.
- Company: Join Jewson, a leading building materials distributor with a friendly team culture.
- Benefits: Enjoy a discretionary bonus, employee discounts, and health & wellbeing services.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Make a real impact by delivering exceptional customer service and building relationships.
- Qualifications: Strong sales experience, PC literacy, and a passion for teamwork.
The predicted salary is between 10 - 13 £ per hour.
Do you have a passion for working with people? Do you have strong Sales experience? Are you based in the Hayling Island area? Jewson, a leading building materials distributor in Northern Europe, is looking for a Customer Service Advisor - Sales who is as passionate about great service as we are, to join the team at their Hayling Island branch.
What You’ll Be Doing
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey.
- Various administration tasks.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
Working Hours
30 hours per week, 10:00am – 4:00pm or 11:00am - 5:00pm Monday to Friday.
Essential Skills/Experience
- Strong Sales experience.
- PC Literacy.
- Administration skills.
- Enthusiasm and Decency.
- Team Spirit and Pride.
It Would Be Great If You Also Have
- Building Merchant experience.
What’s In It For You
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Why STARK?
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today.
What’s Next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Customer Service Advisor in Hayling Island employer: Jewson
Jewson, a leading building materials distributor in Northern Europe, offers an exceptional work environment for Customer Service Advisors at our Hayling Island branch. With a strong focus on employee wellbeing, we provide a range of benefits including discretionary bonuses, generous discounts, and access to health services, all within a friendly and collaborative team culture that values personal growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Hayling Island
✨Tip Number 1
Get to know the company inside out! Research Jewson and their values so you can show off your passion for great service during the interview. This will help you connect with the team and demonstrate that you're a perfect fit.
✨Tip Number 2
Practice your sales pitch! Since strong sales experience is key for this role, think of examples from your past where you've excelled in customer interactions. Be ready to share these stories to showcase your skills.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance to chat with the interviewers, show your enthusiasm by asking about the team dynamics and how they maintain their high standards of customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Jewson team.
We think you need these skills to ace Customer Service Advisor in Hayling Island
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the role and what we’re looking for. Familiarise yourself with our products and services so you can show off your knowledge in your application.
Be Personable:We love a friendly vibe! When you're writing your application, let your personality shine through. Share your passion for customer service and how you build relationships with customers.
Tailor Your Application:Don’t just send a generic application. Make sure to highlight your sales experience and any relevant skills that match the job description. We want to see why you’re the perfect fit for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson's product lines and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements. Think about how you developed relationships with customers and provided solutions that met their needs. This will demonstrate your strong sales experience effectively.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will allow you to respond thoughtfully and show that you value communication, which is key in a customer service role.
✨Emphasise Team Spirit
Jewson values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share examples of how you contributed to team success and suggest improvements, as this aligns with the company's culture.
