Tool Hire Specialist: Delivery & Customer Support in Haslemere

Tool Hire Specialist: Delivery & Customer Support in Haslemere

Haslemere Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver tools and provide top-notch customer support while ensuring safety and efficiency.
  • Company: Join Jewson, a vibrant community that values decency, passion, and pride.
  • Benefits: Enjoy competitive salary, bonuses, pension schemes, and professional development opportunities.
  • Other info: Great career progression with training and mentoring programs available.
  • Why this job: Be part of a supportive environment where your ideas are celebrated and your growth is prioritised.
  • Qualifications: Enthusiasm, integrity, teamwork, and a commitment to quality service.

The predicted salary is between 30000 - 40000 £ per year.

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

What You’ll Be Doing

  • Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
  • Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling.
  • Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
  • Support branch colleagues in building knowledge and competence in tool hire product.
  • Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational.
  • Complete all relevant delivery paperwork and record keeping.
  • Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment).

What We’re Looking For

  • Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
  • Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
  • Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
  • Pride – You take pride in your work and are dedicated to producing top‑notch results.

Why Choose Us?

  • Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
  • Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
  • Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
  • Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

What’s Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!

Tool Hire Specialist: Delivery & Customer Support in Haslemere employer: Jewson

At Jewson, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. With a strong commitment to professional development, we offer extensive training and mentoring opportunities, ensuring that you can grow your career while enjoying a supportive work environment. Our competitive benefits package, combined with a culture built on decency, teamwork, and pride, makes Jewson an exceptional employer for those looking to make a meaningful impact in the tool hire industry.

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Contact Details:

Jewson Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tool Hire Specialist: Delivery & Customer Support in Haslemere

Tip Number 1

Get to know the company culture! Before your interview, check out Jewson's values and mission. This way, you can show how your enthusiasm and team spirit align with their vibrant community.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for customer support and tool hire expertise.

Tip Number 3

Be ready to share examples! Think of times when you've gone above and beyond for customers or worked well in a team. These stories will highlight your decency and pride in your work.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Tool Hire Specialist: Delivery & Customer Support in Haslemere

Customer Interaction
Cross Selling
Order Accuracy
Safety Procedures
Knowledge of Tool Hire Products
Delivery Paperwork Management
Inspection and Testing of Tools

Some tips for your application 🫡

Show Your Enthusiasm:Let your passion for the tool hire industry shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional service and building strong customer relationships.

Be Decent and Honest:We value integrity and respect, so make sure your application reflects these qualities. Share examples of how you've demonstrated honesty and decency in your previous roles, as this will resonate with our community-driven culture.

Highlight Team Spirit:Since we thrive on collaboration, it’s important to showcase your ability to work well in a team. Mention any experiences where you’ve successfully collaborated with others to achieve common goals, as this is key to our success at Jewson.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you’re serious about joining our vibrant community!

How to prepare for a job interview at Jewson

Know Your Tools

Familiarise yourself with the tools and equipment mentioned in the job description. Be ready to discuss their features, uses, and any basic repairs you can perform. This shows your enthusiasm and expertise in the field.

Showcase Your Customer Service Skills

Prepare examples of how you've built strong relationships with customers in the past. Highlight your ability to communicate effectively and resolve issues, as this role heavily relies on customer interaction and support.

Demonstrate Team Spirit

Think of instances where you've worked collaboratively with others. Emphasise your belief in teamwork and how it contributes to achieving great results, aligning with the company’s values of decency and pride.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.