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For Companies At a Glance
- Tasks: Engage with customers, provide solutions, and process orders in a dynamic environment.
- Company: Join Jewson, part of Stark UK, where people are our greatest asset.
- Benefits: Enjoy competitive salary, bonuses, 34 days holiday, and great work perks.
- Why this job: Be part of a supportive community that values your ideas and growth.
- Qualifications: Enthusiasm for customer service and a team spirit are essential.
- Other info: Flexible working hours and opportunities for professional development await you.
The predicted salary is between 28800 - 43200 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. This is a full-time role working Monday-Friday 7:30-17:00, and every other Saturday from 08:00-12:00.
What You’ll Be Doing
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions.
- Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What We’re Looking For
- Enthusiasm – Positivity and unyielding passion for the merchant world.
- Decency – Honesty, integrity, and mutual respect.
- Team Spirit – A genuine desire to help others, working collaboratively and achieving results together.
- Pride – Dedication in producing top-notch results.
What’s In It For You
- Competitive Basic Salary.
- Performance Related Bonus and 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
Why Choose Us?
- Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
- We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.
- Professional Development – We are invested in your success! You have a real chance to progress – the only limits are your own.
- Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
- Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Customer Service Advisor - Sales in Haslemere employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Sales in Haslemere
✨Tip Number 1
Get to know Jewson's values and culture before your interview. This way, you can show how your enthusiasm and team spirit align with their vibrant community. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Being able to share these experiences will highlight your passion for delivering exceptional service.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your genuine interest in the role and helps you understand how you can contribute to the team. Plus, it’s a great way to demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from Jewson.
We think you need these skills to ace Customer Service Advisor - Sales in Haslemere
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We love seeing candidates who are genuinely excited about the role and the company. Share why you want to be part of our vibrant community!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We want to see how you align with our values of decency, team spirit, and pride in your work.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson's product lines and services. This will not only show your enthusiasm for the role but also help you answer questions about how you can assist customers effectively.
✨Showcase Your People Skills
Since this role involves building relationships with customers, be prepared to share examples of how you've successfully interacted with clients in the past. Highlight your ability to understand their needs and provide proactive solutions.
✨Emphasise Team Spirit
Jewson values teamwork, so come ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where you contributed to a team goal or helped improve processes together.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions that reflect your interest in the company culture and professional development opportunities. This shows that you’re not just looking for a job, but a place where you can grow and thrive.