At a Glance
- Tasks: Engage with customers, provide solutions, and process orders in a dynamic environment.
- Company: Join Jewson Partnership Solutions, a leader in building materials for the Public Sector.
- Benefits: Enjoy competitive salary, 33 days holiday, staff discounts, and life assurance.
- Other info: Great career growth opportunities in a friendly, collaborative team.
- Why this job: Be part of a passionate team and make a real difference in customer service.
- Qualifications: Enthusiasm for customer service and a positive attitude are key.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for a Sales Advisor in our new Grimsby branch! Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with the ability to carry out physical tasks safely.
What You’ll Be Doing
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What We’re Looking For
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top‑notch results.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump‑sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills And Experience
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can‑do attitude.
About Us
At JPS, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Customer Service Advisor - Sales in Grimsby employer: Jewson
Jewson Partnership Solutions (JPS) offers an exceptional work environment in Grimsby, where employees are valued for their enthusiasm and dedication to customer service. With a strong focus on career growth, competitive benefits including a generous holiday allowance, life assurance, and access to wellness resources, JPS fosters a collaborative culture that empowers team members to thrive and make a meaningful impact in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Sales in Grimsby
✨Tip Number 1
Get to know the company inside out! Research Jewson Partnership Solutions and their values. When you walk into that interview, show us you understand what we do and how you can contribute to our mission of providing exceptional service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past experiences where you've gone above and beyond for customers. We want to see that passion for service shine through!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us that you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you on our radar and shows your enthusiasm for the role. Plus, it gives you another chance to reiterate why you’d be a great fit!
We think you need these skills to ace Customer Service Advisor - Sales in Grimsby
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service shine through in your application. We want to see that you’re excited about the role and ready to bring that positive energy to our team!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining JPS.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines and services offered by Jewson Partnership Solutions. This will not only show your enthusiasm but also help you answer questions about how you can assist customers effectively.
✨Showcase Your People Skills
Since the role involves developing relationships with customers, be prepared to share examples of how you've successfully interacted with clients in the past. Highlight your ability to understand their needs and provide proactive solutions.
✨Demonstrate Team Spirit
During the interview, emphasise your collaborative nature. Share experiences where you worked well in a team setting, as this aligns with the company's values. They want someone who thrives in a team environment!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the company culture, opportunities for career growth, or how they measure success in the role. It shows you're genuinely interested and engaged.
