At a Glance
- Tasks: Assist customers with orders, manage stock, and ensure excellent service delivery.
- Company: Join a friendly team at Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 33 days holiday.
- Other info: Great opportunities for career growth and a positive workplace culture.
- Why this job: Be part of a collaborative environment where your contributions truly matter.
- Qualifications: Customer service experience preferred; enthusiasm and teamwork are key.
The predicted salary is between 25000 - 30000 € per year.
Jewson Partnership Solutions (JPS) is a brand within Stark UK which specialises in providing solutions for our customers in the Public Sector, predominantly Housing Associations and Local Authorities and maintenance contractors.
A new agreement has just been secured with one of our National Contractor partners which will incorporate a dedicated store located on a new site in Evesham. This involves providing and managing van stocks and a wide range of building reactive maintenance materials including plumbing, electrical and ironmongery.
We are looking to recruit a warehouse/sales assistant to work within a small team with focus on stock management, product availability, monitoring van spares, arranging deliveries and overall delivering an excellent service to our client and their tradesmen. A good knowledge of building materials is preferred; this could be from a roofing/plumbing/builder’s/trade merchant/DIY outlet background.
The role will involve processing customer orders both over the phone, picking items to fulfil customer orders ready for collection or delivery, checking incoming stock deliveries and putting away in the appropriate area, and supporting with maintaining stock levels and carrying out regular stock counts.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Competitive salary – based in Evesham
Hours – Mon to Fri – 7.30am to 4.30pm
The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with the ability to carry out physical tasks safely.
What You’ll Be Doing
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with colleagues and our client’s tradesmen, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What We’re Looking For
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills And Experience
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can-do attitude.
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Customer Service Adviser - JPS in Evesham employer: Jewson
At Jewson Partnership Solutions (JPS), we pride ourselves on fostering a supportive and collaborative work environment in Evesham, where our employees can thrive. With a focus on career growth, competitive salaries, and a comprehensive benefits package including generous holiday allowances and employee discounts, we are committed to ensuring our team feels valued and motivated. Join us to be part of a dedicated team that values enthusiasm, integrity, and teamwork while delivering exceptional service to our clients in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Adviser - JPS in Evesham
✨Tip Number 1
Get to know the company inside out! Research Jewson Partnership Solutions and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that showcase your skills and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at JPS!
We think you need these skills to ace Customer Service Adviser - JPS in Evesham
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service shine through in your application. We want to see that you’re excited about the role and ready to bring a positive attitude to our team!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience, especially if you've worked with building materials or in a customer-facing role. This helps us see how you fit into our JPS family.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts well so we can easily understand your skills and experiences. We appreciate a tidy presentation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with the product lines and services that Jewson Partnership Solutions offers. This knowledge will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you developed relationships with clients or resolved issues effectively. This will demonstrate your ability to deliver an excellent service, which is key for this position.
✨Emphasise Team Spirit
Since the role involves working closely with colleagues and tradesmen, be ready to discuss how you thrive in collaborative settings. Share instances where teamwork led to successful outcomes, highlighting your ability to contribute positively to a team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career growth, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
