Customer Service Supervisor - Distribution in Devon
Customer Service Supervisor - Distribution

Customer Service Supervisor - Distribution in Devon

Devon Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise customer service, assist with orders, and maintain stock levels.
  • Company: Join Jewson, a leading building materials distributor in Northern Europe.
  • Benefits: Enjoy competitive salary, staff discounts, life assurance, and 34 days holiday.
  • Why this job: Be part of a vibrant community where your ideas are celebrated.
  • Qualifications: Passion for customer service and willingness to learn.
  • Other info: Dynamic workplace with great career growth opportunities.

The predicted salary is between 30000 - 42000 £ per year.

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for somebody who is as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

We are looking for a Customer Service Supervisor Yard to join the team at our Exeter branch.

Hours: 7.00 – 5.00 Monday to Friday and every other Saturday morning 8-12

Location: Exeter

Key Responsibilities:

  • Welcome customers to the branch and take an active interest in their projects.
  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values.
  • Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided).
  • Check incoming deliveries and report missing or damaged products.
  • Maintain stock levels in both the shop and yard areas, carrying out regular stock counts.
  • Keep the branch looking clean and tidy, to make a great first impression on our customers.
  • Make Health and Safety a priority.

Customer Service Supervisor - Distribution in Devon employer: Jewson

At Jewson, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to grow. Our Exeter branch offers a supportive work culture with competitive benefits, including generous holiday allowances and career development opportunities, making it an ideal place for those passionate about delivering exceptional customer service in the building materials industry.
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Contact Detail:

Jewson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Supervisor - Distribution in Devon

✨Tip Number 1

Get to know the company culture before your interview. Jewson values decency, passion, and pride, so think about how you can showcase these traits in your conversations. We want to see your personality shine through!

✨Tip Number 2

Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it’s a great way to find out if Jewson is the right fit for you too!

✨Tip Number 3

Practice your customer service scenarios. As a Customer Service Supervisor, you'll need to demonstrate how you handle various situations. We recommend role-playing with a friend to get comfortable with your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Service Supervisor - Distribution in Devon

Customer Service Skills
Product Knowledge
Forklift Operation
Stock Management
Attention to Detail
Communication Skills
Team Leadership
Problem-Solving Skills
Health and Safety Awareness
Organisational Skills
Time Management
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We love seeing candidates who are genuinely excited about helping others and making a difference in their day-to-day experiences.

Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Customer Service Supervisor role. Highlight any relevant experience in distribution or team leadership to catch our eye!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us see how you can contribute to our vibrant community at Jewson.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Jewson

✨Know Your Products

Familiarise yourself with Jewson's product lines before the interview. Being able to discuss specific products and how they can benefit customers will show your passion for great service and your readiness to contribute.

✨Emphasise Team Spirit

Jewson values a vibrant community, so be sure to highlight your teamwork skills. Share examples of how you've collaborated with others in previous roles to create a positive work environment or improve customer service.

✨Showcase Your Customer Service Skills

Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer, as this aligns with Jewson's commitment to making every interaction count.

✨Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask questions about the company culture or opportunities for growth. This shows your genuine interest in becoming part of their community and your desire to thrive within the organisation.

Customer Service Supervisor - Distribution in Devon
Jewson
Location: Devon

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