Tool Hire Manager in Dalkeith

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and drive the Tool Hire Department in our Dalkeith branch, who is as passionate about great service as we are! We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Key Responsibilities

• Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance.
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling to achieve Tool Hire targets.
• Use our in‑house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey.
• Maintain full compliance with company policies and procedures, especially in relation to Health & Safety.
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
• When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.

What’s in it for you?

• Competitive salary and discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Required Skills And Experience

• Manual UK driving license, held for a minimum of 1 year, with no more than 6 points.
• Previous industry experience would be beneficial.
• Experience in a customer facing, sales focussed role.
• IT literate with strong communication and organisational skills.
• Confident in leading and developing a team.

At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top‑quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.