Customer Service Supervisor - Distribution

Overview

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\\\’re not just a team; we\\\’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you\\\’re looking for a place where your ideas are not just welcomed but celebrated, you\\\’ve found your home!

Jewson a leading building materials distributor in Northern Europe, is on the hunt for somebody who is as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). We are looking for a Customer Service Supervisor Yard to join the team at our Exeter branch.

Hours: 7.00 – 5.00 Monday to Friday and every other Saturday morning 8-12

Location: Exeter

Key Responsibilities

• Welcome customers to the branch and take an active interest in their projects
• Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
• Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
• Check incoming deliveries and report missing or damaged products
• Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

Required Skills And Experience

• Previous industry experience preferred but not essential
• Strong organisational skills, with the ability to prioritise work accordingly
• Strong communication skills
• Confident working both indoors and outdoors
• A health and safety focus
• Comfortable in a role involving extensive manual handling of bulky items

Benefits

• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre via WorkPerks
• New Reward and Recognition programme – launching soon!

About Us

At Jewson, we\\\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\\\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you\\\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!