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- Tasks: Engage with customers, assist with orders, and maintain a tidy yard.
- Company: Jewson is a leading building materials distributor in Northern Europe.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and 34 days holiday.
- Why this job: Join a friendly team focused on great service and career growth.
- Qualifications: No experience needed; strong communication and organisational skills are essential.
- Other info: Training provided for forklift operation and health & safety practices.
The predicted salary is between 24000 - 26000 £ per year.
Join to apply for the Customer Service Advisor Yard role at Jewson
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Join to apply for the Customer Service Advisor Yard role at Jewson
Are you based in the Newbury area? Do you have a passion for working with people?
Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Yard Assistant who\’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours – 0730 – 1700 or 0700- 1630 Monday to Friday and every 2nd Saturday morning 0800-1200
Location – Jewson Newbury, Hambridge Road, Newbury, RG14 5EA
Key Responsibilities
- Welcome customers to the branch and take an active interest in their projects
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
- Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
- Check incoming deliveries and report missing or damaged products
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!
Required Skills And Experience
- Previous industry experience preferred but not essential
- Strong organisational skills, with the ability to prioritise work accordingly
- Strong communication skills
- Confident working both indoors and outdoors
- A health and safety focus
- Comfortable in a role involving extensive manual handling of bulky items
About Us
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Wholesale Building Materials
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Customer Service Advisor Yard employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Yard
✨Tip Number 1
Familiarise yourself with Jewson's product lines before your interview. Knowing the basics about building materials and how they can assist customers will show your enthusiasm and readiness to engage with clients.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This could include resolving complaints or providing exceptional service, which is crucial for this role.
✨Tip Number 3
Since the role involves manual handling and health & safety, be ready to discuss your understanding of these practices. Showing that you prioritise safety will align with Jewson's values and expectations.
✨Tip Number 4
If you have any experience with forklifts or similar equipment, mention it during your conversation. Even if you haven't operated one before, expressing a willingness to learn can set you apart from other candidates.
We think you need these skills to ace Customer Service Advisor Yard
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Service Advisor Yard position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for working with people and your interest in Jewson. Mention specific aspects of the role that excite you and how you can contribute to the team, referencing the company values where possible.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Jewson
✨Know the Company
Before your interview, take some time to research Jewson. Understand their values, product lines, and what makes them a leading building materials distributor. This knowledge will help you connect with the interviewer and show your genuine interest in the role.
✨Demonstrate Customer Service Skills
As a Customer Service Advisor, your ability to interact positively with customers is crucial. Prepare examples from your past experiences where you provided excellent service or resolved customer issues effectively. This will highlight your suitability for the role.
✨Showcase Health & Safety Awareness
Given the nature of the job, it's important to demonstrate your understanding of health and safety practices. Be ready to discuss how you prioritise safety in your work environment and any relevant experiences you have had in this area.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your enthusiasm for the role and the company. Inquire about opportunities for career growth, team dynamics, or specific challenges the branch is currently facing. This shows you're thinking ahead and are genuinely interested in contributing.
