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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with clients.
- Company: Join Jewson, a vibrant community that values decency and passion.
- Benefits: Competitive salary, bonuses, flexible hours, and professional development opportunities.
- Why this job: Be part of a supportive environment where your ideas are celebrated.
- Qualifications: Enthusiasm for customer service and a team spirit.
- Other info: Great career growth potential in a dynamic workplace.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Customer Service Advisor – Yard role at Jewson
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
- Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
- Maintain excellent standards across the counter, shop floor and yard.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
- Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls
- Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire
- Understand our approach to pricing and be able to communicate credible prices
- Support business initiatives to increase sales, margin & service as required
- Continually develop your knowledge of core and specialist product lines to meet customer needs
What We’re Looking For
- Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts
- Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world
- Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics
- Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness
- Pride – You take pride in your work and are dedicated to producing top-notch results
Why Choose Us?
- Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations
- Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel
- Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career
- Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks
- Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Wholesale Building Materials
IsExpired: false
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Customer Service Advisor - Yard employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Yard
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and Stark UK. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant community.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve wowed customers in the past. Be ready to share these stories during your interview to demonstrate your high levels of customer satisfaction and team spirit.
✨Tip Number 3
Prepare some open questions to ask during your interview. This shows you’re genuinely interested in understanding the role and the company’s needs. Plus, it’ll help you build that strong relationship right from the start!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service Advisor - Yard
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are excited about the role and can convey that energy in their words.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your customer service skills and teamwork spirit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant community!
How to prepare for a job interview at Jewson
✨Know the Company
Before your interview, take some time to research Jewson and its values. Understand their commitment to customer service and community. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their vibrant team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a difficult situation. This will demonstrate your ability to wow customers, which is key for the role.
✨Ask Open Questions
During the interview, don’t hesitate to ask open-ended questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if Jewson is the right fit for you. Plus, it reflects the kind of relationship-building skills they value.
✨Emphasise Team Spirit
Jewson values collaboration and teamwork, so be sure to highlight your experiences working in teams. Share how you contribute to a positive team environment and how you believe that together, great results can be achieved. This will resonate well with their team-oriented culture.