Customer Service Advisor - Sales
Customer Service Advisor - Sales

Customer Service Advisor - Sales

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with product advice and process orders efficiently.
  • Company: Join Jewson, part of STARK Building Materials UK, in a friendly team.
  • Benefits: Enjoy competitive salary, discounts, health services, and flexible working options.
  • Why this job: Make a real impact by providing exceptional customer service every day.
  • Qualifications: Experience in trade counter environments and strong communication skills required.
  • Other info: Opportunities for career growth and supportive application process available.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who\\\’s as passionate about great service as we are. Based in the Glasgow area? We have a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Hours: 7.00 – 5.00 Monday to Friday.

Note: INSERT BRANCH ADDRESS has been removed in this refined version.

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Customer Service Advisor - Sales employer: Jewson

Jewson in Rutherglen offers a vibrant work environment where employees are valued and supported. With competitive salaries, a range of voluntary benefits, and a strong focus on health and wellbeing, we empower our team to thrive both personally and professionally. Join us to be part of a friendly, collaborative culture that prioritises exceptional service and employee growth opportunities.
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Contact Detail:

Jewson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor - Sales

✨Tip Number 1

Get to know the company and its products before your interview. This shows you're genuinely interested and ready to help customers with their queries. Plus, it’ll give you a leg up when discussing how you can contribute to the team!

✨Tip Number 2

Practice your communication skills! Since this role is all about interacting with customers, being able to articulate your thoughts clearly will make a huge difference. Try role-playing with a friend or family member to get comfortable.

✨Tip Number 3

Be prepared to discuss your previous experience in a busy environment. Think of specific examples where you’ve handled customer queries or managed orders efficiently. This will help you stand out as someone who can thrive in a fast-paced setting.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our friendly team at Jewson!

We think you need these skills to ace Customer Service Advisor - Sales

Customer Service Skills
Sales Skills
Communication Skills
IT Literacy
Product Knowledge
Order Processing
Stock Management
Health and Safety Awareness
Teamwork
Attention to Detail

Some tips for your application 🫡

Know the Role: Before you start writing, take a good look at the job description. Understand what a Customer Service Advisor – Sales does and tailor your application to show how you fit the bill. We want to see your passion for helping customers and your knowledge of product lines!

Show Off Your Skills: Make sure to highlight your stellar communication and people skills in your application. We love candidates who can connect with customers and make their experience memorable. Share examples from your past experiences that demonstrate these skills!

Keep It Clean and Tidy: Just like we keep our branch looking sharp, your application should be neat and well-organised. Use clear headings, bullet points, and concise language to make it easy for us to read. A tidy application reflects your attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team at Jewson!

How to prepare for a job interview at Jewson

✨Know Your Products

Before the interview, take some time to familiarise yourself with Jewson's product lines. Being able to discuss specific products and how they can benefit customers will show that you're genuinely interested in the role and ready to provide excellent service.

✨Showcase Your Communication Skills

As a Customer Service Advisor, stellar communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.

✨Demonstrate Team Spirit

Jewson values a friendly and collaborative team environment. Be prepared to discuss how you work well with others and contribute to a positive workplace. Highlight any experiences where teamwork led to successful outcomes.

✨Prioritise Health and Safety

Since health and safety is a priority for Jewson, think about how you can demonstrate your commitment to keeping yourself and your team safe. Be ready to discuss any relevant experience you have in maintaining a safe working environment.

Customer Service Advisor - Sales
Jewson

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