At a Glance
- Tasks: Deliver exceptional customer service and maintain high standards in our yard and shop.
- Company: Join Jewson, a vibrant community that values decency, passion, and pride.
- Benefits: Enjoy competitive salary, 34 days holiday, and various work perks.
- Other info: Opportunities for professional development and career advancement await you.
- Why this job: Be part of a supportive environment that celebrates your ideas and growth.
- Qualifications: Strong customer service skills and a positive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
This is a full-time role working Monday-Friday 7:00 – 16:30, and every other Saturday from 08:00-12:00.
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
- Ask open questions to build strong relationships and understand our customers' current and future requirements so we can support all their needs.
- Maintain excellent standards across the yard, counter and shop floor.
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
- Support business initiatives to increase sales, margin & service as required.
- Continually develop your knowledge of core and specialist product lines to meet customer needs.
- Loading and unloading vehicles both manually and with a forklift (training will be provided).
What We’re Looking For
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top‑notch results.
What’s In It For You
- Competitive Basic Salary.
- Performance Related Bonus.
- 34 days holiday per year.
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Refer a Friend scheme.
- Wellbeing Centre via Work Perks.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
Customer-First Yard Sales Advisor employer: Jewson
At Jewson, part of Stark UK, we pride ourselves on fostering a vibrant community where every team member is valued and encouraged to thrive. With a strong focus on professional development, competitive benefits, and a supportive work culture, we ensure that our employees feel empowered to contribute their best while enjoying a fulfilling career in a dynamic environment. Join us and be part of a team that celebrates your ideas and dedication to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-First Yard Sales Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Jewson's values and mission. This way, you can show how your own passion for customer service aligns with their community-driven approach.
✨Tip Number 2
Practice your open questions! Since building relationships is key in this role, think of some engaging questions to ask during your interview. This will demonstrate your enthusiasm and ability to connect with customers.
✨Tip Number 3
Show off your team spirit! Be ready to share examples of how you've collaborated with others in the past. Jewson values teamwork, so highlighting your experiences will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a company that prioritises its people.
We think you need these skills to ace Customer-First Yard Sales Advisor
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've wowed customers in the past and how you can bring that same energy to Jewson!
Be Enthusiastic!:Let your passion shine through in your written application. We love candidates who radiate positivity and enthusiasm for the merchant world, so don’t hold back!
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific skills or experiences that align with what we’re looking for, like teamwork and pride in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our vibrant community!
How to prepare for a job interview at Jewson
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about how you can acknowledge customer needs and provide quick, efficient service. Be ready to share examples of how you've wowed customers in the past!
✨Show Your Enthusiasm
Jewson values passion for the merchant world, so let your enthusiasm shine through! Prepare to discuss what excites you about the role and how you can contribute positively to the team spirit.
✨Demonstrate Team Spirit
Think of instances where you've worked collaboratively with others. Be prepared to talk about how you believe teamwork leads to greatness and how you can support your colleagues in achieving shared goals.
✨Ask Open Questions
During the interview, practice asking open questions that show your interest in understanding customer needs. This will demonstrate your ability to build strong relationships and align with Jewson's customer-first approach.
