Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage deliveries with a friendly approach.
- Company: Join a passionate team at Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy flexible hours, discounts, health perks, and a solid pension plan.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: A positive attitude and a passion for helping people are key.
- Other info: Great opportunities for career growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who is as passionate about great service as we are. The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with the ability to carry out physical tasks safely.
Schedule
Part-time, 24 hours per week, with flexibility to work either three full days or five part days, preferably including Mondays and Tuesdays.
Key Responsibilities
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
- Maintain stock levels, carrying out regular stock counts.
- Work with colleagues to suggest opportunities for improvement.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills And Experience
- Previous industry experience preferred but not essential.
- Experience in a customer facing environment.
- Passion for working with people.
- A positive can-do attitude.
About Us
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Customer Service & Delivery Advisor in Chippenham employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Delivery Advisor in Chippenham
✨Tip Number 1
Get to know the company inside out! Research Jewson Partnership Solutions and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or provide solutions. Role-playing with a friend can help you feel more confident during the interview.
✨Tip Number 3
Be ready to showcase your personality! They’re looking for someone with a positive can-do attitude, so let that shine through in your conversations. A friendly smile and enthusiasm can go a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at JPS.
We think you need these skills to ace Customer Service & Delivery Advisor in Chippenham
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, take some time to get familiar with our product lines and services. This will help you tailor your application to show how you can connect with our customers and deliver the best experience possible.
Show Your Passion: We love seeing candidates who are genuinely passionate about customer service. Make sure to highlight any relevant experiences where you've gone above and beyond for customers, whether in a previous job or even in everyday situations.
Be Clear and Concise: When filling out your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jewson
✨Know Your Products
Before the interview, take some time to familiarise yourself with Jewson Partnership Solutions' product lines and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your People Skills
Since the role involves developing relationships with customers, be prepared to share examples of how you've successfully interacted with clients in the past. Highlight your ability to understand their needs and provide proactive solutions.
✨Demonstrate Your Flexibility
The job requires a flexible schedule, so be ready to discuss your availability. Mention your willingness to work on Mondays and Tuesdays, and how you can adapt to the part-time hours while still delivering great service.
✨Emphasise Teamwork
Collaboration is key in this role, so think of examples where you've worked well with colleagues to improve processes or customer experiences. This will show that you're a team player who aligns with the company's values.
