At a Glance
- Tasks: Support the Branch Manager and deliver excellent customer service while managing stock and orders.
- Company: Join a friendly team at Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, 33 days holiday, staff discounts, and a retirement savings plan.
- Other info: Access to wellbeing resources and exciting new reward programmes.
- Why this job: Be part of a collaborative environment with opportunities for career growth and personal development.
- Qualifications: Flexible attitude, customer service skills, and a clean driving license preferred.
The predicted salary is between 30000 - 40000 £ per year.
Jewson Partnership Solutions (JPS), specialists in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). 7.30-4.30 Monday to Friday.
Key Responsibilities
- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers.
- Process customer orders both over the phone and in person.
- Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed.
- Pick items to fulfil customer orders ready for collection or delivery.
- Check incoming stock deliveries and put away in appropriate area.
- Getting to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing customers (both face to face and over the phone).
- Maintain stock levels, carrying out regular stock counts.
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills And Experience
- A flexible approach to work; happy to support in various departments within the branch.
- Previous experience within a builder's merchant or with building materials, but not essential.
- Some supervisory experience in a retail or merchant environment.
- Previous forklift experience, although training will be provided.
- A full Manual (Preferred) clean driving license in order to support with deliveries using a 3.5t van.
About Us
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
Assistant Branch Manager in Blandford Forum employer: Jewson
At Jewson Partnership Solutions, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As an Assistant Branch Manager, you'll enjoy competitive benefits including a generous holiday allowance, life assurance, and access to a range of employee perks, all while being part of a collaborative team dedicated to delivering exceptional service in the Public Sector. With ample opportunities for career advancement and a commitment to employee wellbeing, JPS is an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Blandford Forum
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Jewson, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Jewson!
We think you need these skills to ace Assistant Branch Manager in Blandford Forum
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Jewson, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Jewson and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Jewson that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Jewson
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
