At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support sales growth.
- Company: Jewson, a top building materials distributor in Northern Europe.
- Benefits: Competitive salary, generous holiday, staff discounts, and health benefits.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in customer relationships.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Do you have a passion for working with people? Are you based in the Cambridge area? Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7:00am - 16:30pm or 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.
Location: Jewson, Industrial Estate, Mercers Row, Garlic Row, Cambridge, CB5 8HY.
Key Responsibilities- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Get to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Get to know the local market to support plans for sales growth.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Maintain stock levels, carrying out regular stock counts.
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
- Proven background in Sales with a strong track record of exceeding sales targets.
- Strong communication to be able to provide great customer service.
- A passion for customer service.
- An ability to build, develop and maintain relationships.
- Industry experience / knowledge of building materials would be advantageous.
- Discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑basis.
Assistant Branch Manager employer: Jewson
Jewson is an exceptional employer located in the vibrant city of Cambridge, offering a supportive and dynamic work environment for those passionate about customer service. With a strong focus on employee growth, competitive benefits including generous holiday allowances, and a commitment to health and wellbeing, Jewson ensures that its team members thrive both personally and professionally. Join us to be part of a company that values your contributions and fosters meaningful relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Get to know the company inside out! Research Jewson's values, products, and services. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you handle customer service challenges or lead a team. The more you practice, the more confident you'll feel!
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as an Assistant Branch Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how much you care about helping people and making their experience the best it can be!
Tailor Your CV:Make sure to customise your CV to highlight your sales achievements and any relevant experience in the building materials industry. We love seeing how your background aligns with what we do at Jewson.
Be Personable:In your cover letter, don’t be afraid to show a bit of personality! We’re looking for someone who can build relationships, so let us know how you connect with customers and your team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Jewson
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with Jewson's product lines and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your People Skills
As an Assistant Branch Manager, you'll be working closely with customers and your team. Prepare examples of how you've built relationships and provided excellent customer service in the past. This will demonstrate your passion for great service.
✨Understand the Local Market
Research the Cambridge area and its building materials market. Being able to discuss local trends or customer needs during the interview will highlight your proactive approach and readiness to contribute to sales growth.
✨Health & Safety Matters
Since leading a team and prioritising health and safety is key in this role, be prepared to discuss how you've implemented safety measures in previous positions. This shows that you take workplace safety seriously and can lead by example.
