At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a friendly branch team.
- Company: Join Jewson, part of STARK Building Materials UK, known for its supportive culture.
- Benefits: Enjoy competitive salary, 34 days leave, pension plan, and employee discounts.
- Other info: Ongoing training and development opportunities with genuine career progression.
- Why this job: Build relationships and help customers find solutions while growing your career.
- Qualifications: Customer service or sales experience, strong communication skills, and a positive attitude.
The predicted salary is between 20700 - 25300 £ per year.
Do you have a passion for delivering exceptional customer service and driving sales?
At Jewson, part of STARK Building Materials UK, we are looking for a Sales Advisor to join our friendly branch team.
This is an exciting opportunity for someone who enjoys building relationships, providing expert advice, and helping customers find the right solutions for their projects.
Whether you have experience in a builders' merchant or come from a retail, trade, customer service or sales background, we would love to hear from you.
This is a full-time role working Monday-Friday 7: , and every other Saturday from 08:00-12:00.
- What You’ll Be Doing
- Delivering outstanding service to trade and retail customers, both face-to-face and over the phone.
- Building strong customer relationships by understanding customer needs and recommending the right products and solutions.
- Identifying opportunities to upsell and cross-sell products and services.
- Processing customer orders accurately and ensuring they are fulfilled efficiently.
- Developing new customer accounts while maintaining existing and lapsed customer relationships.
- Working closely with suppliers and colleagues to deliver the best possible customer experience.
- Supporting stock control, merchandising, and maintaining a clean, safe, and organised branch.
- Following company policies and procedures, with a strong focus on health and safety.
- What We Are Looking For
- Experience in a customer service or sales role.
- Excellent communication and relationship-building skills.
- A positive attitude and a willingness to learn.
- Good IT skills and confidence using computer systems.
- The ability to work independently and as part of a team.
- Strong organisational skills and attention to detail.
- A commitment to delivering an outstanding customer experience.
Experience within a builders' merchant or knowledge of building materials would be an advantage, but it is not essential.
If you have the right attitude and a passion for customer service, we will provide the training and support you need to succeed.
What’s in It for You?
Benefits
- Competitive salary.
- Retirement Savings Plan (Pension) with Legal & General.
- 34 days annual leave, including Bank Holidays.
- Life Assurance from your first day of employment.
You are automatically covered for a lump sum death in service benefit of 2x your basic salary.
If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your pensionable earnings, your cover increases to 4x your pensionable earnings.
- Work Perks, providing hundreds of discounts across your favourite high street and online retailers through Reward Gateway.
- Aviva Digicare+ Workplace App, giving you access to a digital GP, second medical opinions, mental health consultations, bereavement support, and nutritional advice.
- Voluntary benefits, including the Salary Sacrifice Car Scheme with Volkswagen Financial Services, Cycle2Work, Benenden Healthcare, and Critical Illness Cover.
- Employee Discount across our brands.
- Refer a Friend Scheme.
- Wellbeing Centre through Work Perks.
- Ongoing learning and development opportunities with genuine career progression across the STARK Group.
- Reward and Recognition Programme, recognising and celebrating the great work our colleagues do.
Why Choose Us?
- Quality -We’reunwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many otherperks!
- What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have.
We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you!
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Internal Sales Advisor in Accrington employer: Jewson
Jewson, part of the STARK Group, is an excellent employer that prioritises employee development and well-being. With a strong focus on work-life balance, competitive benefits including fully funded training, generous holiday allowances, and a supportive team culture, we empower our drivers to thrive in their roles while enjoying meaningful career progression opportunities. Join us in Dumbarton for a rewarding experience where every day brings new challenges and satisfaction.
