At a Glance
- Tasks: Support the Branch Manager and deliver excellent customer service while managing stock and orders.
- Company: Join a friendly team at Jewson Partnership Solutions, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, 33 days holiday, staff discounts, and a retirement savings plan.
- Other info: Great career growth opportunities and a new rewards programme launching soon!
- Why this job: Be part of a collaborative environment where your contributions make a real difference.
- Qualifications: Flexible attitude, customer service skills, and a clean driving license preferred.
The predicted salary is between 30000 - 40000 £ per year.
Jewson Partnership Solutions (JPS), specialists in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Hours – 7.00 – 5.30 Monday to Friday.
Key Responsibilities
- Act as first line support to the Branch Manager to lead and support the team to deliver success.
- Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers.
- Process customer orders both over the phone and in person.
- Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed.
- Pick items to fulfil customer orders ready for collection or delivery.
- Check incoming stock deliveries and put away in appropriate area.
- Getting to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing customers (both face to face and over the phone).
- Maintain stock levels, carrying out regular stock counts.
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- New Reward and Recognition programme – launching soon!
Required Skills and Experience
- A flexible approach to work; happy to support in various departments within the branch.
- Previous experience within a builder's merchant or with building materials, but not essential.
- Some supervisory experience in a retail or merchant environment.
- Previous forklift experience, although training will be provided.
- A full Manual (Preferred) clean driving license in order to support with deliveries using a 3.5t van.
About us
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today.
Assistant Branch Manager employer: Jewson Partnership Solutions
At Jewson Partnership Solutions, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on career development, competitive benefits including generous holiday allowance and life assurance, and a culture that values teamwork and customer service, we are committed to ensuring our staff feel valued and empowered in their roles. Join us in our mission to deliver exceptional service to the Public Sector while enjoying the unique advantages of working within a collaborative and passionate team.
Contact Details:
Jewson Partnership Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at JPS. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with JPS's products and services. The more you know, the better you can showcase how you can contribute to the team.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've gone above and beyond for customers in the past. JPS values great service, so let them see your passion!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JPS team!
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for great service shine through. We love candidates who are genuinely excited about helping customers and building relationships, so don’t hold back!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer service or the building materials sector. We want to see how your skills align with our needs, so be specific about your past roles and achievements.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Assistant Branch Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Jewson Partnership Solutions
✨Know Your Products
Familiarise yourself with the building materials and solutions that Jewson Partnership Solutions offers. Being able to discuss specific products and their applications will show your enthusiasm and readiness to engage with customers effectively.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you resolved issues or built strong relationships, as this aligns perfectly with the role's focus on delivering a great customer experience.
✨Show Your Team Spirit
As an Assistant Branch Manager, you'll be supporting the Branch Manager and leading a team. Be ready to share experiences where you've successfully collaborated with others or taken on leadership responsibilities, highlighting your flexible approach to work.
✨Prioritise Health & Safety
Understand the importance of health and safety in a branch environment. Be prepared to discuss how you would ensure safety for yourself and your colleagues, as this is a key responsibility in the job description.
