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- Tasks: Lead a small team, support customers, and ensure smooth branch operations.
- Company: Jewson Partnership Solutions is a top building materials distributor in Northern Europe.
- Benefits: Enjoy competitive salary, performance bonuses, 34 days holiday, and various employee perks.
- Why this job: Join a supportive team culture focused on growth, customer satisfaction, and diversity.
- Qualifications: Supervisory experience and a passion for customer service are essential.
- Other info: Work hours are Monday to Friday, 7:30am to 5pm.
The predicted salary is between 30000 - 42000 £ per year.
Are you based in the SELBY area? Do you have a passion for working with people? Do you have supervisory or leadership experience managing a team of up to 2 in a Builders Merchant? Jewson Partnership Solutions in SELBY is now recruiting for an Assistant Branch Manager to support a team of 2 in branch. Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team. This is a fantastic opportunity for someone who is looking to progress and develop their career within the Building Merchants industry.
So if you have a passion for leading and developing a team, supporting your customers, taking the time to understand others and embracing differences, can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!
HOURS OF WORK
Monday to Friday 730am to 5pm
Our Assistant Branch Managers are an important contributor to the team's shared success and an essential part of our Customers' positive experience with us. In order to support our customers and deliver a great service you will:
- Act as first line support to the Branch Manager to lead and support the team to deliver success and suggest opportunities for continuous improvement.
- Get to know our product lines and services in order to make the most of all customer interactions.
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
- Get to know the local market to support plans for sales growth.
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
What’s in it for you?
- Competitive Basic Salary
- Performance Related Bonus
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
- 34 days holiday per year.
This role is working with Jewson Partnership Solutions part of the STARK Building Materials. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.
At STARK Building Materials UK, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging the status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work. The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We’d love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.
Assistant Branch Manager employer: Jewson Partnership Solutions
Contact Detail:
Jewson Partnership Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the local market and the specific needs of customers in the Selby area. This knowledge will help you demonstrate your understanding of the community and how you can contribute to sales growth during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated your team or improved performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to build relationships and provide proactive solutions. This role is all about supporting customers, so demonstrating your passion for helping others will set you apart.
✨Tip Number 4
Research Jewson Partnership Solutions and their product lines thoroughly. Being knowledgeable about their offerings will not only impress your interviewers but also allow you to engage in meaningful conversations about how you can enhance customer experiences.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory or leadership experience, especially in a Builders Merchant context. Emphasise any relevant skills that align with the job description, such as team management and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with people and your ability to lead a team. Mention specific examples of how you've successfully managed teams or improved customer experiences in previous roles.
Highlight Relevant Experience: In your application, focus on your experience in the building materials industry or similar sectors. Discuss how your background can contribute to the success of the branch and support public sector clients effectively.
Showcase Your Soft Skills: Since the role requires strong interpersonal skills, make sure to highlight your abilities as a good listener and problem solver. Provide examples of how you've built trust and relationships with customers and team members in the past.
How to prepare for a job interview at Jewson Partnership Solutions
✨Show Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your supervisory experience. Be ready to share specific examples of how you've successfully led a team in the past, highlighting your ability to motivate and develop others.
✨Understand the Product Lines
Familiarise yourself with the products and services offered by Jewson Partnership Solutions. Showing that you have done your homework will impress the interviewers and help you discuss how you can enhance customer interactions.
✨Emphasise Customer Relationships
This role is all about building relationships with customers. Prepare to discuss how you've previously engaged with clients, understood their needs, and provided solutions that improved their experience.
✨Highlight Health & Safety Awareness
Health and safety is a priority in this role. Be prepared to talk about your understanding of health and safety protocols and how you would ensure a safe working environment for your team and customers.
