Assistant Branch Manager

Assistant Branch Manager

Harrogate Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a small team, support customers, and manage branch operations.
  • Company: Join Jewson Partnership Solutions, a top building materials distributor in Northern Europe.
  • Benefits: Enjoy competitive salary, performance bonuses, 34 days holiday, and various employee perks.
  • Why this job: Great opportunity for career growth in a supportive, diverse environment focused on teamwork.
  • Qualifications: Supervisory experience and a passion for customer service are essential.
  • Other info: Flexible working options available; we value diversity and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Are you based in the HARROGATE area? Do you have a passion for working with people? Do you have supervisory or leadership experience managing a team of up to 2 in a Builders Merchant? Jewson Partnership Solutions in HARROGATE is now recruiting for an Assistant Branch Manager to support a team of 2 in branch, managing requirements on behalf of Public Sector clients.

Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team. This is a fantastic opportunity for someone who is looking to progress and develop their career within the Building Merchants industry.

So if you have a passion for leading and developing a team, supporting your customers, taking the time to understand others and embracing differences, can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!

HOURS OF WORK
Monday to Friday 730am to 5pm

Our Assistant Branch Managers are an important contributor to the team's shared success and an essential part of our Customers' positive experience with us. In order to support our customers and deliver a great service you will:

  • Act as first line support to the Branch Manager to lead and support the team to deliver success and suggest opportunities for continuous improvement.
  • Get to know our product lines and services in order to make the most of all customer interactions.
  • Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
  • Get to know the local market to support plans for sales growth.
  • Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
  • Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

What’s in it for you?

  • Competitive Basic Salary
  • Performance Related Bonus
  • Retirement Savings Plan (Pension) – with Legal & General
  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
  • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
  • Employee Discount
  • Refer a Friend scheme
  • Wellbeing Centre via WorkPerks
  • New Reward and Recognition programme – launching soon!
  • 34 days holiday per year

This role is working with Jewson Partnership Solutions part of the STARK Building Materials. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Building Materials UK, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging the status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We’d love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.

What’s next… If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Assistant Branch Manager employer: Jewson Partnership Solutions

Jewson Partnership Solutions in Harrogate is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction. With competitive salaries, generous benefits including a performance-related bonus and extensive holiday allowance, as well as opportunities for personal and professional growth within the building materials industry, we are committed to fostering a supportive environment where every employee can thrive and make a meaningful impact.
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Contact Detail:

Jewson Partnership Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Branch Manager

✨Tip Number 1

Familiarise yourself with the local market in Harrogate. Understanding the specific needs and preferences of customers in your area will help you stand out during interviews, as it shows your commitment to the role and the community.

✨Tip Number 2

Highlight your leadership experience by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific challenges you faced and how you overcame them, as this will demonstrate your capability to support the Branch Manager effectively.

✨Tip Number 3

Showcase your customer service skills by preparing anecdotes that illustrate your ability to build relationships and provide proactive solutions. This is crucial for the Assistant Branch Manager role, where customer interaction is key.

✨Tip Number 4

Research Jewson Partnership Solutions and their values. Being able to articulate how your personal values align with theirs during the interview can significantly enhance your chances of landing the job.

We think you need these skills to ace Assistant Branch Manager

Leadership Skills
Team Management
Customer Service Skills
Communication Skills
Problem-Solving Skills
Sales Knowledge
Health and Safety Awareness
Relationship Building
Organisational Skills
Adaptability
Time Management
Conflict Resolution
Product Knowledge
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant supervisory or leadership experience, especially in a Builders Merchant context. Use specific examples that demonstrate your ability to manage a team and support customer needs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with people and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, such as leading a team and developing customer relationships.

Highlight Relevant Skills: In your application, emphasise skills that are crucial for the Assistant Branch Manager role, such as communication, problem-solving, and health & safety awareness. Provide examples of how you've successfully applied these skills in previous roles.

Show Enthusiasm for the Company: Demonstrate your knowledge of Jewson Partnership Solutions and STARK Building Materials in your application. Express why you want to work for them specifically and how you can contribute to their success and culture.

How to prepare for a job interview at Jewson Partnership Solutions

✨Show Your Leadership Skills

As an Assistant Branch Manager, demonstrating your leadership experience is crucial. Be prepared to share specific examples of how you've successfully managed a team in the past, highlighting your ability to motivate and support others.

✨Understand the Product Lines

Familiarise yourself with the products and services offered by Jewson Partnership Solutions. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to providing excellent customer service.

✨Emphasise Customer Relationships

This role requires building strong relationships with customers. Prepare to discuss how you have previously engaged with clients, understood their needs, and provided tailored solutions to enhance their experience.

✨Prioritise Health & Safety

Health and safety are paramount in this role. Be ready to talk about your understanding of health and safety protocols and how you would ensure a safe working environment for your team and customers.

Assistant Branch Manager
Jewson Partnership Solutions
J
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