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- Tasks: Maintain and clean tool hire equipment while delivering exceptional customer service.
- Company: Jewson, a leading building materials distributor in Northern Europe.
- Benefits: Competitive salary, staff discounts, life assurance, and 31 days holiday.
- Why this job: Join a friendly team and grow your skills in a supportive environment.
- Qualifications: Customer-focused with great communication skills; driving licence preferred.
- Other info: Flexible working arrangements and opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
- Deliver tools and talk customers through how to use them
- Work according to Health & Safety
Qualifications
- Previous industry experience preferred but not essential
- Stellar communication and people skills
- Customer focused individual
- Full driving licence (manual transmission)
About the role
- Cricklewood Full time
- Are you based in the Cricklewood area? Do you have a passion for working with people? Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant who\’s as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 31 days of holiday (inclusive of bank holidays)
- Hours: 7.30 – 5.00 Monday to Friday and every other Saturday morning 8-12
Benefits & Opportunities
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life
- At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
- STARK Group
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Tool Hire Assistant employer: Jewson LTD
Contact Detail:
Jewson LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jewson and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly and collaborative environment.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've provided great service or solved problems for others. This will help you shine during the interview.
✨Tip Number 3
Be ready to demonstrate your communication skills. During the interview, be clear and concise when answering questions. Show that you can explain things well, just like you'd do when talking customers through how to use tools.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Jewson. Don’t miss out on this opportunity!
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Tool Hire Assistant role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and any previous industry experience.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jewson LTD
✨Know Your Tools
Familiarise yourself with the types of tools you’ll be hiring out. Being able to discuss their features and maintenance will show your enthusiasm and readiness for the role.
✨Customer Connection
Prepare examples of how you've built relationships with customers in the past. Think about times when you’ve provided solutions or advice that made a difference—this will highlight your people skills.
✨Health & Safety Awareness
Brush up on basic health and safety regulations related to tool hire. Being knowledgeable about safety practices will demonstrate your commitment to customer well-being and compliance.
✨Practice Your Delivery
Since you'll be delivering tools and explaining their use, practice how you would communicate this information clearly and confidently. Role-playing with a friend can help you refine your approach.